Yellow Belt
Program Description
The role of a Yellow Belt is highly focused on delivering localized improvements within the boundaries of that process workers normal job-related duties. One of the ways they can be deployed is to execute limited line-of-sight application projects, keeping in mind that such Six Sigma projects must be operationally scaled in scope and depth to fit within their work area and body-of-knowledge. Another way to leverage their skills is in a supporting role. This particular deployment tactic allows Green Belts and Black Belts to confidently delegate certain time consuming and labor intensive activities to these Yellow Belts. In turn, this enables the Green Belts and Black Belts to greatly extend their operational reach by concurrently planning and executing multiple highimpact projects.
Participants will learn the foundational principles and core values that underpin the installation of Six Sigma, as well as the driving knowledge for identifying, selecting, initializing, executing, reporting, and validating a Six Sigma project. Candidates are trained to use the powerful Six Sigma process for realizing breakthrough – Define, Measure, Analyze, Improve, and Control, or simply DMAIC. Through this systematic and scientific method of problem solving, participants will discover how to best apply the supporting tools of Six Sigma, paving the way for short-cycle, high-yield improvements.
After acquiring these related principles, practices, tools, and methods, it makes it much easier for a Yellow Belt to question and examine how the work gets done and discover better paradigms for getting the work done. Yellow Belt graduates will have a solid statistical foundation and are able to assist with the execution of cost savings projects and experiments by gathering data, assisting in problem solving exercises and preliminary data analysis. They also ensure on-going improvements within their immediate line-of-sight, and can be responsible for highly focused line-of-sight Six Sigma projects. Total instructional time for this program is approximately 40 hours.
Training OrientationExcel Orientation - Explore the Excel software package
Instruction Videos
Application Videos
- 2. Basic Nature and Use of Microsoft Excel - Part A - 3m 57s - 3.71 MB
- 3. Basic Nature and Use of Microsoft Excel - Part B - 4m 35s - 4.09 MB
- 4. Basic Nature and Use of Microsoft Excel - Part C - 2m 51s - 2.89 MB
- 5. Basic Nature and Use of Microsoft Excel - Part D - 3m 18s - 5.59 MB
- 6. Basic Nature and Use of Microsoft Excel - Part E - 4m 00s - 3.00 MB
- 7. Basic Nature and Use of Microsoft Excel - Part F - 3m 58s - 3.89 MB
- 8. Basic Nature and Use of Microsoft Excel - Part G - 5m 05s - 6.09 MB
Minitab Orientation - Explore the Minitab software package
Instruction Videos
Application Videos
- 2. Basic Nature and Application of Minitab - Part A - 3m 23s - 3.45 MB
- 3. Basic Nature and Application of Minitab - Part B - 3m 40s - 3.50 MB
- 4. Basic Nature and Application of Minitab - Part C - 3m 33s - 3.03 MB
- 5. Basic Nature and Application of Minitab - Part D - 4m 03s - 4.14 MB
- 6. Basic Nature and Application of Minitab - Part E - 5m 11s - 4.97 MB
- 7. Basic Nature and Application of Minitab - Part F - 4m 59s - 3.93 MB
- 8. Basic Nature and Application of Minitab - Part G - 3m 48s - 3.34 MB
- 9. Basic Nature and Application of Minitab - Part H - 2m 01s - 0.97 MB
Simulator Orientation - Explore the Process Simulator
Instruction Videos
Application Videos
- 2. Basic Operation of SSMI Process Simulator - Part A - 7m 24s - 7.12 MB
- 3. Basic Operation of SSMI Process Simulator - Part B - 4m 32s - 6.16 MB
- 4. Basic Operation of SSMI Process Simulator - Part C - 3m 22s - 3.44 MB
- 5. Basic Operation of SSMI DOE Simulator - Part A - 5m 51s - 7.53 MB
- 6. Basic Operation of SSMI DOE Simulator - Part B - 3m 19s - 4.39 MB
- 7. Basic Operation of SSMI DOE Simulator - Part C - 2m 59s - 3.88 MB
Breakthrough VisionContent Overview - Understand the nature, purpose, and drivers of Six Sigma
Instruction Videos
- 1. Basic Nature and Aims of Six Sigma - 3m 10s - 9.46 MB
- 2. Organizational Perspectives of Six Sigma - 6m 35s - 19.66 MB
- 3. Underlying Mechanics of Six Sigma - 3m 17s - 9.80 MB
- 4. Focused Use and Application of Six Sigma - 5m 48s - 17.30 MB
- 5. Deployment Roles Commonly Associated With Six Sigma - 3m 23s - 10.15 MB
- 6. Six Sigma Roles and Business-Focused Projects - 4m 07s - 12.32 MB
- 7. Analytical Tools Related to the Practice of Six Sigma - 3m 55s - 11.70 MB
Expansion Videos
- 8. Nature and Purpose of Big Ideas - 0m 52s - 0.52 MB
- 9. Concept and Implications of Process Control - 7m 26s - 7.58 MB
- 10. Concept and Implications of Process Capability - 6m 25s - 6.96 MB
- 11. Concept and Implications of Process Centering - 7m 32s - 6.70 MB
Application Videos
- 12. Key Ideas and Concepts Underpinning Six Sigma - 5m 50s - 3.07 MB
- 13. Connections between Quality Concepts and Six Sigma - 6m 06s - 4.02 MB
- 14. Connections between Six Sigma and Process Variation - 7m 14s - 6.63 MB
- 15. Basic Application of Six Sigma Concepts - Part A - 7m 43s - 11.48 MB
- 16. Basic Application of Six Sigma Concepts - Part B - 7m 20s - 5.45 MB
- 17. Basic Concepts of Design-for-Six-Sigma (DFSS) - 1m 58s - 2.31 MB
- 18. Critical Links between Six Sigma and Process Yield - Part A - 5m 10s - 2.91 MB
- 19. Critical Links between Six Sigma and Process Yield - Part B - 8m 33s - 6.39 MB
- 20. Critical Links between Yield and Complexity - Part A - 6m 56s - 3.82 MB
- 21. Critical Links between Yield and Complexity - Part B - 7m 27s - 4.87 MB
- 22. Critical Links between Yield and Complexity - Part C - 7m 00s - 14.10 MB
- 23. Proven Strategies for Realizing Breakthrough - 5m 19s - 4.92 MB
Supporting Media
Driving Need - Identify the needs that underlie a Six Sigma initiative
Instruction Videos
- 1. Common Perspectives of Six Sigma Quality - 3m 48s - 3.58 MB
- 2. Historical Development and Evolution of Six Sigma - 2m 37s - 2.49 MB
- 3. Six Sigma and the Bottom-Line of a Business - 3m 43s - 3.50 MB
- 4. Viewpoints of Six Sigma from a Quality Perspective - 6m 06s - 5.76 MB
Expansion Videos
- 5. Nature of Process Variation and Related Consequences - 4m 14s - 2.88 MB
- 6. Chronic Waste and the Operation of a Business - 2m 41s - 1.66 MB
- 7. Nine Determinants of Business Success - Part A - 3m 17s - 2.33 MB
- 8. Nine Determinants of Business Success - Part B - 5m 03s - 2.27 MB
- 9. Six Sigma Improvement and the Continuum of Business - 6m 09s - 3.52 MB
- 10. Definition of Quality and Critical Links to Six Sigma - 7m 51s - 4.23 MB
- 11. Connections between Business Risk and Value - 7m 30s - 3.99 MB
- 12. Success Factors for Effectively Deploying Six Sigma - 3m 26s - 2.18 MB
- 13. Business Needs and Performance Gaps - 4m 42s - 4.20 MB
- 14. Driving Need for Six Sigma and Quality Improvement - 8m 12s - 8.21 MB
- 15. Focus and Locus of a Six Sigma Imitative - 4m 26s - 5.70 MB
- 16. Understanding the Nature of Accuracy and Precision - 7m 01s - 7.67 MB
Supporting Media
Customer Focus - Explain why focusing on the customer is essential to business success
Instruction Videos
- 1. Characterizing Business as a Need-Do Interaction - 4m 32s - 4.28 MB
- 2. Role of a Customer in the Quest for Six Sigma - 2m 28s - 2.35 MB
- 3. Customer Focus as a Supreme Corporate Value - 3m 23s - 3.19 MB
- 4. Basics of Kano Analysis and Six Sigma - Part A - 2m 21s - 2.21 MB
- 5. Basics of Kano Analysis and Six Sigma - Part B - 5m 33s - 5.25 MB
- 6. Basics of Kano Analysis and Six Sigma - Part C - 3m 25s - 3.22 MB
Expansion Videos
- 7. Domino Effect of Product and Service Quality - 1m 42s - 0.76 MB
- 8. Voice-of-the-Customer (VOC) and the Aim of Business - 6m 02s - 2.53 MB
- 9. Nature of VOX and Six Sigma Business Performance - 5m 08s - 2.60 MB
Supporting Media
Core Beliefs - Contrast the core beliefs of Six Sigma to conventional practices
Instruction Videos
- 1. Underpinning Logic and Reasoning of Six Sigma - Part A - 5m 50s - 5.56 MB
- 2. Underpinning Logic and Reasoning of Six Sigma - Part B - 5m 54s - 5.59 MB
- 3. Classic Perspective of Six Sigma Performance - Part A - 5m 13s - 4.94 MB
- 4. Classic Perspective of Six Sigma Performance - Part B - 4m 22s - 4.11 MB
- 5. Gathering Six Sigma Fruit and the Never Ending Harvest - 8m 53s - 8.40 MB
Expansion Videos
- 6. Understanding and Extending the Six Sigma Manifesto - 3m 23s - 2.36 MB
- 7. Core Beliefs Inherent to Six Sigma - Part A - 6m 20s - 4.19 MB
- 8. Core Beliefs Inherent to Six Sigma - Part B - 5m 56s - 3.46 MB
- 9. Core Beliefs Inherent to Six Sigma - Part C - 4m 54s - 2.49 MB
- 10. Core Beliefs Inherent to Six Sigma - Part D - 5m 22s - 4.17 MB
- 11. Core Beliefs Inherent to Six Sigma - Part E - 3m 52s - 2.17 MB
- 12. Big Ideas Related to the Practice of Six Sigma - Part A - 4m 18s - 1.66 MB
- 13. Big Ideas Related to the Practice of Six Sigma - Part B - 4m 46s - 1.84 MB
- 14. Big Ideas Related to the Practice of Six Sigma - Part C - 5m 38s - 2.16 MB
- 15. Big Ideas Related to the Practice of Six Sigma - Part D - 6m 11s - 2.47 MB
- 16. Big Ideas Related to the Practice of Six Sigma - Part E - 3m 47s - 1.46 MB
Supporting Media
Deterministic Reasoning - Describe a basic cause-and-effect relationship in terms of Y=f(X)
Instruction Videos
- 1. Uncovering Fundamental Cause and Effect Relationships - 2m 38s - 2.51 MB
- 2. Consequential Symptoms and the Nature of Problems - 4m 57s - 4.69 MB
Expansion Videos
- 3. Deterministic Reasoning and Global Business Vision - 1m 01s - 0.71 MB
- 4. Elements of Determinism and the Vital Links to Six Sigma - 4m 05s - 2.19 MB
- 5. Application and Implications of Determinism - Part A - 3m 45s - 2.82 MB
- 6. Application and Implications of Determinism - Part B - 3m 48s - 2.77 MB
- 7. Application and Implications of Determinism - Part C - 6m 34s - 4.48 MB
- 8. Advanced Understanding of Scientific Determinism - 8m 46s - 13.80 MB
- 9. Scientific Determinism and Basic Pragmatism - 10m 27s - 14.99 MB
Supporting Media
Leverage Principle - Relate the principle of leverage to an improvement project
Instruction Videos
- 1. Pragmatic Understandings of Operational Leverage - 4m 27s - 4.20 MB
- 2. Analytical Understandings of Leverage - Part A - 7m 02s - 6.66 MB
- 3. Analytical Understandings of Leverage - Part B - 5m 33s - 5.24 MB
Expansion Videos
- 4. Visualization of Process Leverage and Improvement - 0m 53s - 0.67 MB
- 5. Development of Breakthrough Power - Part A - 4m 01s - 2.09 MB
- 6. Development of Breakthrough Power - Part B - 3m 59s - 1.67 MB
Supporting Media
Tool Selection - Identify the primary family of analytical tools used in Six Sigma work
Instruction Videos
- 1. Primary Families of DMAIC Improvement Tools - 7m 21s - 6.95 MB
- 2. Understanding the Synergy between DMAIC Tools - Part A - 7m 00s - 6.62 MB
- 3. Understanding the Synergy between DMAIC Tools - Part B - 7m 04s - 6.70 MB
Expansion Videos
Supporting Media
Performance Breakthrough - Describe the underlying logic of the DMAIC improvement process
Instruction Videos
- 1. Understanding the Nature of Performance Breakthrough - 2m 26s - 2.32 MB
- 2. Performance Breakthrough and the DMAIC Methodology - 2m 44s - 2.62 MB
- 3. Connecting DMAIC to Business Process Management - 5m 31s - 5.23 MB
- 4. Problem Solving Focus of the DMAIC Method - Part A - 4m 29s - 4.22 MB
- 5. Problem Solving Focus of the DMAIC Method - Part B - 5m 37s - 5.29 MB
- 6. Recognizing the Existence of Performance Problems - 6m 07s - 5.78 MB
- 7. Defining Critical-to-Quality Characteristics (CTQs) - 6m 28s - 6.12 MB
- 8. Measuring CTQs on a Common Baseline - 5m 35s - 5.28 MB
- 9. Analyzing and Interpreting Performance Patterns - 7m 20s - 6.94 MB
- 10. Improving Critical Performance Variables - 6m 31s - 6.16 MB
- 11. Controlling and Changing Process Settings - 2m 46s - 2.64 MB
- 12. Standardizing Proven Process Solutions - 2m 16s - 2.17 MB
- 13. Integrating the SOP with Best Practices - 2m 39s - 2.52 MB
- 14. Basic Tools for Realizing Performance Breakthrough - 7m 57s - 7.51 MB
Expansion Videos
Supporting Media
Business PrinciplesQuality Definition - Articulate the idea of quality in terms of value entitlement
Instruction Videos
Expansion Videos
- 2. Expert View of Quality Performance - Part A - 3m 50s - 2.90 MB
- 3. Expert View of Quality Performance - Part B - 6m 25s - 4.39 MB
Supporting Media
Value Proposition - Define the primary components of value and their key elements
Instruction Videos
- 1. Primary Elements of Product and Service Value - 4m 44s - 4.47 MB
- 2. Practical Benefits Associated with Value Improvement - 5m 18s - 5.02 MB
Expansion Videos
- 3. Recognizing the Value Proposition of Six Sigma - Part A - 1m 12s - 0.56 MB
- 4. Recognizing the Value Proposition of Six Sigma - Part B - 3m 43s - 1.90 MB
- 5. Value Creation and the ICRA Improvement Strategy - 5m 16s - 6.12 MB
Supporting Media
Underpinning Economics - Describe the relationship between quality and cost
Instruction Videos
- 1. Six Sigma Performance and the Cost of Quality - 3m 13s - 3.02 MB
- 2. Examining the Dilemma of Inspection and Repair - Part A - 6m 26s - 6.11 MB
- 3. Examining the Dilemma of Inspection and Repair - Part B - 6m 45s - 6.40 MB
- 4. Historical Belief about Product Quality and Costs - 5m 12s - 4.90 MB
- 5. Accounting for the Cost-of-Poor-Quality (COPQ) - 5m 26s - 5.15 MB
Expansion Videos
- 6. Management Concerns about Cost-of-Poor-Quality (COPQ) - 1m 21s - 2.64 MB
- 7. Six Sigma and the Basic Nature of Business - Part A - 3m 54s - 1.80 MB
- 8. Six Sigma and the Basic Nature of Business - Part B - 2m 55s - 1.62 MB
Supporting Media
Process ManagementPerformance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Installation GuidelinesChampion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
Visual Factory - Explain the role of a visual factory during improvement efforts
Instruction Videos
- 1. Nature and Aims of a Visual Workplace - 3m 40s - 3.49 MB
- 2. Illustration of a Visual Workplace - 5m 29s - 5.21 MB
Expansion Videos
Supporting Media
Kanban System - Describe how a Kanban system can improve process cycle-time
Instruction Videos
- 1. Nature and Purpose of a Kanban System - 3m 12s - 3.02 MB
- 2. Kanban Rules and Basic Guidelines - 2m 58s - 2.80 MB
Expansion Videos
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Failure Mode Analysis - Understand how FMEA is used to realize process and design improvements
Instruction Videos
- 1. Nature and Purpose of a FMEA Analysis - 2m 37s - 2.48 MB
- 2. Criteria for Implementing a FMEA Analysis - 4m 05s - 3.85 MB
- 3. Use of Risk Priority Numbers in a FMEA Analysis - 3m 00s - 2.85 MB
Expansion Videos
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Supporting Media
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Excel Orientation - Explore the Excel software package
Instruction Videos
Application Videos
- 2. Basic Nature and Use of Microsoft Excel - Part A - 3m 57s - 3.71 MB
- 3. Basic Nature and Use of Microsoft Excel - Part B - 4m 35s - 4.09 MB
- 4. Basic Nature and Use of Microsoft Excel - Part C - 2m 51s - 2.89 MB
- 5. Basic Nature and Use of Microsoft Excel - Part D - 3m 18s - 5.59 MB
- 6. Basic Nature and Use of Microsoft Excel - Part E - 4m 00s - 3.00 MB
- 7. Basic Nature and Use of Microsoft Excel - Part F - 3m 58s - 3.89 MB
- 8. Basic Nature and Use of Microsoft Excel - Part G - 5m 05s - 6.09 MB
Minitab Orientation - Explore the Minitab software package
Instruction Videos
Application Videos
- 2. Basic Nature and Application of Minitab - Part A - 3m 23s - 3.45 MB
- 3. Basic Nature and Application of Minitab - Part B - 3m 40s - 3.50 MB
- 4. Basic Nature and Application of Minitab - Part C - 3m 33s - 3.03 MB
- 5. Basic Nature and Application of Minitab - Part D - 4m 03s - 4.14 MB
- 6. Basic Nature and Application of Minitab - Part E - 5m 11s - 4.97 MB
- 7. Basic Nature and Application of Minitab - Part F - 4m 59s - 3.93 MB
- 8. Basic Nature and Application of Minitab - Part G - 3m 48s - 3.34 MB
- 9. Basic Nature and Application of Minitab - Part H - 2m 01s - 0.97 MB
Simulator Orientation - Explore the Process Simulator
Instruction Videos
Application Videos
- 2. Basic Operation of SSMI Process Simulator - Part A - 7m 24s - 7.12 MB
- 3. Basic Operation of SSMI Process Simulator - Part B - 4m 32s - 6.16 MB
- 4. Basic Operation of SSMI Process Simulator - Part C - 3m 22s - 3.44 MB
- 5. Basic Operation of SSMI DOE Simulator - Part A - 5m 51s - 7.53 MB
- 6. Basic Operation of SSMI DOE Simulator - Part B - 3m 19s - 4.39 MB
- 7. Basic Operation of SSMI DOE Simulator - Part C - 2m 59s - 3.88 MB
Content Overview - Understand the nature, purpose, and drivers of Six Sigma
Instruction Videos
- 1. Basic Nature and Aims of Six Sigma - 3m 10s - 9.46 MB
- 2. Organizational Perspectives of Six Sigma - 6m 35s - 19.66 MB
- 3. Underlying Mechanics of Six Sigma - 3m 17s - 9.80 MB
- 4. Focused Use and Application of Six Sigma - 5m 48s - 17.30 MB
- 5. Deployment Roles Commonly Associated With Six Sigma - 3m 23s - 10.15 MB
- 6. Six Sigma Roles and Business-Focused Projects - 4m 07s - 12.32 MB
- 7. Analytical Tools Related to the Practice of Six Sigma - 3m 55s - 11.70 MB
Expansion Videos
- 8. Nature and Purpose of Big Ideas - 0m 52s - 0.52 MB
- 9. Concept and Implications of Process Control - 7m 26s - 7.58 MB
- 10. Concept and Implications of Process Capability - 6m 25s - 6.96 MB
- 11. Concept and Implications of Process Centering - 7m 32s - 6.70 MB
Application Videos
- 12. Key Ideas and Concepts Underpinning Six Sigma - 5m 50s - 3.07 MB
- 13. Connections between Quality Concepts and Six Sigma - 6m 06s - 4.02 MB
- 14. Connections between Six Sigma and Process Variation - 7m 14s - 6.63 MB
- 15. Basic Application of Six Sigma Concepts - Part A - 7m 43s - 11.48 MB
- 16. Basic Application of Six Sigma Concepts - Part B - 7m 20s - 5.45 MB
- 17. Basic Concepts of Design-for-Six-Sigma (DFSS) - 1m 58s - 2.31 MB
- 18. Critical Links between Six Sigma and Process Yield - Part A - 5m 10s - 2.91 MB
- 19. Critical Links between Six Sigma and Process Yield - Part B - 8m 33s - 6.39 MB
- 20. Critical Links between Yield and Complexity - Part A - 6m 56s - 3.82 MB
- 21. Critical Links between Yield and Complexity - Part B - 7m 27s - 4.87 MB
- 22. Critical Links between Yield and Complexity - Part C - 7m 00s - 14.10 MB
- 23. Proven Strategies for Realizing Breakthrough - 5m 19s - 4.92 MB
Supporting Media
Driving Need - Identify the needs that underlie a Six Sigma initiative
Instruction Videos
- 1. Common Perspectives of Six Sigma Quality - 3m 48s - 3.58 MB
- 2. Historical Development and Evolution of Six Sigma - 2m 37s - 2.49 MB
- 3. Six Sigma and the Bottom-Line of a Business - 3m 43s - 3.50 MB
- 4. Viewpoints of Six Sigma from a Quality Perspective - 6m 06s - 5.76 MB
Expansion Videos
- 5. Nature of Process Variation and Related Consequences - 4m 14s - 2.88 MB
- 6. Chronic Waste and the Operation of a Business - 2m 41s - 1.66 MB
- 7. Nine Determinants of Business Success - Part A - 3m 17s - 2.33 MB
- 8. Nine Determinants of Business Success - Part B - 5m 03s - 2.27 MB
- 9. Six Sigma Improvement and the Continuum of Business - 6m 09s - 3.52 MB
- 10. Definition of Quality and Critical Links to Six Sigma - 7m 51s - 4.23 MB
- 11. Connections between Business Risk and Value - 7m 30s - 3.99 MB
- 12. Success Factors for Effectively Deploying Six Sigma - 3m 26s - 2.18 MB
- 13. Business Needs and Performance Gaps - 4m 42s - 4.20 MB
- 14. Driving Need for Six Sigma and Quality Improvement - 8m 12s - 8.21 MB
- 15. Focus and Locus of a Six Sigma Imitative - 4m 26s - 5.70 MB
- 16. Understanding the Nature of Accuracy and Precision - 7m 01s - 7.67 MB
Supporting Media
Customer Focus - Explain why focusing on the customer is essential to business success
Instruction Videos
- 1. Characterizing Business as a Need-Do Interaction - 4m 32s - 4.28 MB
- 2. Role of a Customer in the Quest for Six Sigma - 2m 28s - 2.35 MB
- 3. Customer Focus as a Supreme Corporate Value - 3m 23s - 3.19 MB
- 4. Basics of Kano Analysis and Six Sigma - Part A - 2m 21s - 2.21 MB
- 5. Basics of Kano Analysis and Six Sigma - Part B - 5m 33s - 5.25 MB
- 6. Basics of Kano Analysis and Six Sigma - Part C - 3m 25s - 3.22 MB
Expansion Videos
- 7. Domino Effect of Product and Service Quality - 1m 42s - 0.76 MB
- 8. Voice-of-the-Customer (VOC) and the Aim of Business - 6m 02s - 2.53 MB
- 9. Nature of VOX and Six Sigma Business Performance - 5m 08s - 2.60 MB
Supporting Media
Core Beliefs - Contrast the core beliefs of Six Sigma to conventional practices
Instruction Videos
- 1. Underpinning Logic and Reasoning of Six Sigma - Part A - 5m 50s - 5.56 MB
- 2. Underpinning Logic and Reasoning of Six Sigma - Part B - 5m 54s - 5.59 MB
- 3. Classic Perspective of Six Sigma Performance - Part A - 5m 13s - 4.94 MB
- 4. Classic Perspective of Six Sigma Performance - Part B - 4m 22s - 4.11 MB
- 5. Gathering Six Sigma Fruit and the Never Ending Harvest - 8m 53s - 8.40 MB
Expansion Videos
- 6. Understanding and Extending the Six Sigma Manifesto - 3m 23s - 2.36 MB
- 7. Core Beliefs Inherent to Six Sigma - Part A - 6m 20s - 4.19 MB
- 8. Core Beliefs Inherent to Six Sigma - Part B - 5m 56s - 3.46 MB
- 9. Core Beliefs Inherent to Six Sigma - Part C - 4m 54s - 2.49 MB
- 10. Core Beliefs Inherent to Six Sigma - Part D - 5m 22s - 4.17 MB
- 11. Core Beliefs Inherent to Six Sigma - Part E - 3m 52s - 2.17 MB
- 12. Big Ideas Related to the Practice of Six Sigma - Part A - 4m 18s - 1.66 MB
- 13. Big Ideas Related to the Practice of Six Sigma - Part B - 4m 46s - 1.84 MB
- 14. Big Ideas Related to the Practice of Six Sigma - Part C - 5m 38s - 2.16 MB
- 15. Big Ideas Related to the Practice of Six Sigma - Part D - 6m 11s - 2.47 MB
- 16. Big Ideas Related to the Practice of Six Sigma - Part E - 3m 47s - 1.46 MB
Supporting Media
Deterministic Reasoning - Describe a basic cause-and-effect relationship in terms of Y=f(X)
Instruction Videos
- 1. Uncovering Fundamental Cause and Effect Relationships - 2m 38s - 2.51 MB
- 2. Consequential Symptoms and the Nature of Problems - 4m 57s - 4.69 MB
Expansion Videos
- 3. Deterministic Reasoning and Global Business Vision - 1m 01s - 0.71 MB
- 4. Elements of Determinism and the Vital Links to Six Sigma - 4m 05s - 2.19 MB
- 5. Application and Implications of Determinism - Part A - 3m 45s - 2.82 MB
- 6. Application and Implications of Determinism - Part B - 3m 48s - 2.77 MB
- 7. Application and Implications of Determinism - Part C - 6m 34s - 4.48 MB
- 8. Advanced Understanding of Scientific Determinism - 8m 46s - 13.80 MB
- 9. Scientific Determinism and Basic Pragmatism - 10m 27s - 14.99 MB
Supporting Media
Leverage Principle - Relate the principle of leverage to an improvement project
Instruction Videos
- 1. Pragmatic Understandings of Operational Leverage - 4m 27s - 4.20 MB
- 2. Analytical Understandings of Leverage - Part A - 7m 02s - 6.66 MB
- 3. Analytical Understandings of Leverage - Part B - 5m 33s - 5.24 MB
Expansion Videos
- 4. Visualization of Process Leverage and Improvement - 0m 53s - 0.67 MB
- 5. Development of Breakthrough Power - Part A - 4m 01s - 2.09 MB
- 6. Development of Breakthrough Power - Part B - 3m 59s - 1.67 MB
Supporting Media
Tool Selection - Identify the primary family of analytical tools used in Six Sigma work
Instruction Videos
- 1. Primary Families of DMAIC Improvement Tools - 7m 21s - 6.95 MB
- 2. Understanding the Synergy between DMAIC Tools - Part A - 7m 00s - 6.62 MB
- 3. Understanding the Synergy between DMAIC Tools - Part B - 7m 04s - 6.70 MB
Expansion Videos
Supporting Media
Performance Breakthrough - Describe the underlying logic of the DMAIC improvement process
Instruction Videos
- 1. Understanding the Nature of Performance Breakthrough - 2m 26s - 2.32 MB
- 2. Performance Breakthrough and the DMAIC Methodology - 2m 44s - 2.62 MB
- 3. Connecting DMAIC to Business Process Management - 5m 31s - 5.23 MB
- 4. Problem Solving Focus of the DMAIC Method - Part A - 4m 29s - 4.22 MB
- 5. Problem Solving Focus of the DMAIC Method - Part B - 5m 37s - 5.29 MB
- 6. Recognizing the Existence of Performance Problems - 6m 07s - 5.78 MB
- 7. Defining Critical-to-Quality Characteristics (CTQs) - 6m 28s - 6.12 MB
- 8. Measuring CTQs on a Common Baseline - 5m 35s - 5.28 MB
- 9. Analyzing and Interpreting Performance Patterns - 7m 20s - 6.94 MB
- 10. Improving Critical Performance Variables - 6m 31s - 6.16 MB
- 11. Controlling and Changing Process Settings - 2m 46s - 2.64 MB
- 12. Standardizing Proven Process Solutions - 2m 16s - 2.17 MB
- 13. Integrating the SOP with Best Practices - 2m 39s - 2.52 MB
- 14. Basic Tools for Realizing Performance Breakthrough - 7m 57s - 7.51 MB
Expansion Videos
Supporting Media
Business PrinciplesQuality Definition - Articulate the idea of quality in terms of value entitlement
Instruction Videos
Expansion Videos
- 2. Expert View of Quality Performance - Part A - 3m 50s - 2.90 MB
- 3. Expert View of Quality Performance - Part B - 6m 25s - 4.39 MB
Supporting Media
Value Proposition - Define the primary components of value and their key elements
Instruction Videos
- 1. Primary Elements of Product and Service Value - 4m 44s - 4.47 MB
- 2. Practical Benefits Associated with Value Improvement - 5m 18s - 5.02 MB
Expansion Videos
- 3. Recognizing the Value Proposition of Six Sigma - Part A - 1m 12s - 0.56 MB
- 4. Recognizing the Value Proposition of Six Sigma - Part B - 3m 43s - 1.90 MB
- 5. Value Creation and the ICRA Improvement Strategy - 5m 16s - 6.12 MB
Supporting Media
Underpinning Economics - Describe the relationship between quality and cost
Instruction Videos
- 1. Six Sigma Performance and the Cost of Quality - 3m 13s - 3.02 MB
- 2. Examining the Dilemma of Inspection and Repair - Part A - 6m 26s - 6.11 MB
- 3. Examining the Dilemma of Inspection and Repair - Part B - 6m 45s - 6.40 MB
- 4. Historical Belief about Product Quality and Costs - 5m 12s - 4.90 MB
- 5. Accounting for the Cost-of-Poor-Quality (COPQ) - 5m 26s - 5.15 MB
Expansion Videos
- 6. Management Concerns about Cost-of-Poor-Quality (COPQ) - 1m 21s - 2.64 MB
- 7. Six Sigma and the Basic Nature of Business - Part A - 3m 54s - 1.80 MB
- 8. Six Sigma and the Basic Nature of Business - Part B - 2m 55s - 1.62 MB
Supporting Media
Process ManagementPerformance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Installation GuidelinesChampion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
Visual Factory - Explain the role of a visual factory during improvement efforts
Instruction Videos
- 1. Nature and Aims of a Visual Workplace - 3m 40s - 3.49 MB
- 2. Illustration of a Visual Workplace - 5m 29s - 5.21 MB
Expansion Videos
Supporting Media
Kanban System - Describe how a Kanban system can improve process cycle-time
Instruction Videos
- 1. Nature and Purpose of a Kanban System - 3m 12s - 3.02 MB
- 2. Kanban Rules and Basic Guidelines - 2m 58s - 2.80 MB
Expansion Videos
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Failure Mode Analysis - Understand how FMEA is used to realize process and design improvements
Instruction Videos
- 1. Nature and Purpose of a FMEA Analysis - 2m 37s - 2.48 MB
- 2. Criteria for Implementing a FMEA Analysis - 4m 05s - 3.85 MB
- 3. Use of Risk Priority Numbers in a FMEA Analysis - 3m 00s - 2.85 MB
Expansion Videos
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Supporting Media
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Quality Definition - Articulate the idea of quality in terms of value entitlement
Instruction Videos
Expansion Videos
- 2. Expert View of Quality Performance - Part A - 3m 50s - 2.90 MB
- 3. Expert View of Quality Performance - Part B - 6m 25s - 4.39 MB
Supporting Media
Value Proposition - Define the primary components of value and their key elements
Instruction Videos
- 1. Primary Elements of Product and Service Value - 4m 44s - 4.47 MB
- 2. Practical Benefits Associated with Value Improvement - 5m 18s - 5.02 MB
Expansion Videos
- 3. Recognizing the Value Proposition of Six Sigma - Part A - 1m 12s - 0.56 MB
- 4. Recognizing the Value Proposition of Six Sigma - Part B - 3m 43s - 1.90 MB
- 5. Value Creation and the ICRA Improvement Strategy - 5m 16s - 6.12 MB
Supporting Media
Underpinning Economics - Describe the relationship between quality and cost
Instruction Videos
- 1. Six Sigma Performance and the Cost of Quality - 3m 13s - 3.02 MB
- 2. Examining the Dilemma of Inspection and Repair - Part A - 6m 26s - 6.11 MB
- 3. Examining the Dilemma of Inspection and Repair - Part B - 6m 45s - 6.40 MB
- 4. Historical Belief about Product Quality and Costs - 5m 12s - 4.90 MB
- 5. Accounting for the Cost-of-Poor-Quality (COPQ) - 5m 26s - 5.15 MB
Expansion Videos
- 6. Management Concerns about Cost-of-Poor-Quality (COPQ) - 1m 21s - 2.64 MB
- 7. Six Sigma and the Basic Nature of Business - Part A - 3m 54s - 1.80 MB
- 8. Six Sigma and the Basic Nature of Business - Part B - 2m 55s - 1.62 MB
Supporting Media
Performance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Installation GuidelinesChampion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
Visual Factory - Explain the role of a visual factory during improvement efforts
Instruction Videos
- 1. Nature and Aims of a Visual Workplace - 3m 40s - 3.49 MB
- 2. Illustration of a Visual Workplace - 5m 29s - 5.21 MB
Expansion Videos
Supporting Media
Kanban System - Describe how a Kanban system can improve process cycle-time
Instruction Videos
- 1. Nature and Purpose of a Kanban System - 3m 12s - 3.02 MB
- 2. Kanban Rules and Basic Guidelines - 2m 58s - 2.80 MB
Expansion Videos
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Failure Mode Analysis - Understand how FMEA is used to realize process and design improvements
Instruction Videos
- 1. Nature and Purpose of a FMEA Analysis - 2m 37s - 2.48 MB
- 2. Criteria for Implementing a FMEA Analysis - 4m 05s - 3.85 MB
- 3. Use of Risk Priority Numbers in a FMEA Analysis - 3m 00s - 2.85 MB
Expansion Videos
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Supporting Media
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Champion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Project Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
Visual Factory - Explain the role of a visual factory during improvement efforts
Instruction Videos
- 1. Nature and Aims of a Visual Workplace - 3m 40s - 3.49 MB
- 2. Illustration of a Visual Workplace - 5m 29s - 5.21 MB
Expansion Videos
Supporting Media
Kanban System - Describe how a Kanban system can improve process cycle-time
Instruction Videos
- 1. Nature and Purpose of a Kanban System - 3m 12s - 3.02 MB
- 2. Kanban Rules and Basic Guidelines - 2m 58s - 2.80 MB
Expansion Videos
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Failure Mode Analysis - Understand how FMEA is used to realize process and design improvements
Instruction Videos
- 1. Nature and Purpose of a FMEA Analysis - 2m 37s - 2.48 MB
- 2. Criteria for Implementing a FMEA Analysis - 4m 05s - 3.85 MB
- 3. Use of Risk Priority Numbers in a FMEA Analysis - 3m 00s - 2.85 MB
Expansion Videos
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Supporting Media
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Recognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
Visual Factory - Explain the role of a visual factory during improvement efforts
Instruction Videos
- 1. Nature and Aims of a Visual Workplace - 3m 40s - 3.49 MB
- 2. Illustration of a Visual Workplace - 5m 29s - 5.21 MB
Expansion Videos
Supporting Media
Kanban System - Describe how a Kanban system can improve process cycle-time
Instruction Videos
- 1. Nature and Purpose of a Kanban System - 3m 12s - 3.02 MB
- 2. Kanban Rules and Basic Guidelines - 2m 58s - 2.80 MB
Expansion Videos
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Failure Mode Analysis - Understand how FMEA is used to realize process and design improvements
Instruction Videos
- 1. Nature and Purpose of a FMEA Analysis - 2m 37s - 2.48 MB
- 2. Criteria for Implementing a FMEA Analysis - 4m 05s - 3.85 MB
- 3. Use of Risk Priority Numbers in a FMEA Analysis - 3m 00s - 2.85 MB
Expansion Videos
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Supporting Media
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Variable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Failure Mode Analysis - Understand how FMEA is used to realize process and design improvements
Instruction Videos
- 1. Nature and Purpose of a FMEA Analysis - 2m 37s - 2.48 MB
- 2. Criteria for Implementing a FMEA Analysis - 4m 05s - 3.85 MB
- 3. Use of Risk Priority Numbers in a FMEA Analysis - 3m 00s - 2.85 MB
Expansion Videos
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Performance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Supporting Media
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Performance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Defect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Statistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB