Green Belt - Commercial
Program Description
The Green Belt role is usually part-time in nature, although some organizations might choose to make it a full-time position. By design, the role of a Green Belt is played out at the process level of a business enterprise and is focused on making improvements within the scope and reach of Green Belts normal work-related line-of-sight. Such localized improvements are generally made by a Green Belt in one of two ways. First, the Green Belt can support a Black Belt project, to effectively extend the scope and reach of a Black Belt. This could involve facilitating the execution of routine activities such as data collection and basic diagnostics in addition to executing small-scale experiments and implementing process controls. Second, a Green Belt can be assigned a highly focused improvement project that has been pre-selected and operationally scaled to fit their unique skill-set and normal job duties.
This program provides the training to use the powerful Six Sigma process for realizing breakthrough - Define, Measure, Analyze, Improve, and Control, or simply DMAIC. Participants learn fundamental problem solving, the most commonly used Six Sigma tools and techniques, and how to best apply the supporting tools of Six Sigma. Candidates will be exposed to specific tools for the commercial environment such as Survey Methods, and how to apply the tools of Six Sigma for short-cycle, high-yield improvements.
By nature, the difference between an Industrial and Commercial Green Belt lies in the type of data they are likely to encounter, thus altering the array of tools and analytical approaches. For example, the commercially oriented Green Belt will often work with discrete data and frequencies that naturally emanates from such things as customer satisfaction surveys, transactional defect counts, and binary outcomes, just to mention a few. Participants will also work a Training Project that will allow them to exercise all the tools taught during training as well as understand the methodology and steps needed to carry out an on-site organizational project.
Successful Commercial Green Belt candidates will be able to increase their job-related or product-related output quality and quantity in less time and at a lower total cost, thereby creating additional value. Naturally, this translates to greater effectiveness and efficiency of job execution and the realization of business imperatives, regardless of the organization’s type or size. Total instructional time for this program is approximately 80 hours.
Training ProjectProject Introduction - Understand the steps to deploy a Training Project
Application Videos
- 1. Six Sigma Training Project Description and Criteria - 1m 15s - 1.75 MB
- 2. Six Sigma Training Project Case Study Facts - 5m 32s - 10.59 MB
Supporting Media
Recognize Phase - Understand the tools used during the Recognize Phase
Application Videos
- 1. Recognize Phase and Training Objectives - 4m 39s - 9.52 MB
- 2. Recognize Phase Calculations and Insights - Part A - 5m 16s - 11.23 MB
- 3. Recognize Phase Calculations and Insights - Part B - 5m 03s - 7.32 MB
- 4. Recognize Phase Calculations and Insights - Part C - 5m 41s - 7.91 MB
Supporting Media
Define Phase - Execute the steps needed during the Define Phase
Application Videos
- 1. Define Phase Overview and Training Objectives - 3m 37s - 18.15 MB
- 2. Define Phase Calculations and Insights - Part A - 4m 42s - 6.66 MB
- 3. Define Phase Calculations and Insights - Part B - 3m 05s - 6.05 MB
Supporting Media
Measure Phase - Understand the tools needed during the Measure Phase
Application Videos
- 1. Measure Phase Overview and Training Objectives - 2m 25s - 4.53 MB
- 2. Measure Phase Calculations and Insights - Part A - 6m 25s - 11.44 MB
- 3. Measure Phase Calculations and Insights - Part B - 6m 31s - 8.18 MB
- 4. Measure Phase Calculations and Insights - Part C - 4m 42s - 4.89 MB
- 5. Measure Phase Calculations and Insights - Part D - 6m 54s - 9.06 MB
- 6. Measure Phase Calculations and Insights - Part E - 6m 39s - 10.76 MB
- 7. Measure Phase Calculations and Insights - Part F - 2m 45s - 2.11 MB
Supporting Media
Analyze Phase - Become familiar with the tools used during the Analyze Phase
Application Videos
- 1. Analyze Phase Overview and Training Objectives - 4m 25s - 14.90 MB
- 2. Analyze Phase Calculations and Insights - Part A - 4m 59s - 9.05 MB
- 3. Analyze Phase Calculations and Insights - Part B - 6m 18s - 10.01 MB
- 4. Analyze Phase Calculations and Insights - Part C - 4m 43s - 9.06 MB
- 5. Analyze Phase Calculations and Insights - Part D - 6m 34s - 10.11 MB
- 6. Analyze Phase Calculations and Insights - Part E - 6m 55s - 15.42 MB
- 7. Analyze Phase Calculations and Insights - Part F - 5m 58s - 6.62 MB
Supporting Media
Control Phase - Recognize the usage of tools needed for Process Control
Application Videos
- 1. Control Phase Overview and Training Objectives - 4m 14s - 8.53 MB
- 2. Control Phase Calculations and Insights - Part A - 6m 18s - 7.39 MB
- 3. Control Phase Calculations and Insights - Part B - 6m 44s - 13.71 MB
Supporting Media
Survey Analysis - Execute the techniques to analyze Survey data
Application Videos
- 1. Survey Analysis Overview and Training Objectives - 2m 23s - 7.46 MB
- 2. Example Calculations for Survey Analysis - Part A - 2m 11s - 2.95 MB
- 3. Example Calculations for Survey Analysis - Part B - 3m 54s - 7.54 MB
- 4. Example Calculations for Survey Analysis - Part C - 5m 46s - 16.84 MB
- 5. Example Calculations for Survey Analysis - Part D - 4m 55s - 13.70 MB
Supporting Media
Training OrientationExcel Orientation - Explore the Excel software package
Instruction Videos
Application Videos
- 2. Basic Nature and Use of Microsoft Excel - Part A - 3m 57s - 3.71 MB
- 3. Basic Nature and Use of Microsoft Excel - Part B - 4m 35s - 4.09 MB
- 4. Basic Nature and Use of Microsoft Excel - Part C - 2m 51s - 2.89 MB
- 5. Basic Nature and Use of Microsoft Excel - Part D - 3m 18s - 5.59 MB
- 6. Basic Nature and Use of Microsoft Excel - Part E - 4m 00s - 3.00 MB
- 7. Basic Nature and Use of Microsoft Excel - Part F - 3m 58s - 3.89 MB
- 8. Basic Nature and Use of Microsoft Excel - Part G - 5m 05s - 6.09 MB
Minitab Orientation - Explore the Minitab software package
Instruction Videos
Application Videos
- 2. Basic Nature and Application of Minitab - Part A - 3m 23s - 3.45 MB
- 3. Basic Nature and Application of Minitab - Part B - 3m 40s - 3.50 MB
- 4. Basic Nature and Application of Minitab - Part C - 3m 33s - 3.03 MB
- 5. Basic Nature and Application of Minitab - Part D - 4m 03s - 4.14 MB
- 6. Basic Nature and Application of Minitab - Part E - 5m 11s - 4.97 MB
- 7. Basic Nature and Application of Minitab - Part F - 4m 59s - 3.93 MB
- 8. Basic Nature and Application of Minitab - Part G - 3m 48s - 3.34 MB
- 9. Basic Nature and Application of Minitab - Part H - 2m 01s - 0.97 MB
Simulator Orientation - Explore the Process Simulator
Instruction Videos
Application Videos
- 2. Basic Operation of SSMI Process Simulator - Part A - 7m 24s - 7.12 MB
- 3. Basic Operation of SSMI Process Simulator - Part B - 4m 32s - 6.16 MB
- 4. Basic Operation of SSMI Process Simulator - Part C - 3m 22s - 3.44 MB
- 5. Basic Operation of SSMI DOE Simulator - Part A - 5m 51s - 7.53 MB
- 6. Basic Operation of SSMI DOE Simulator - Part B - 3m 19s - 4.39 MB
- 7. Basic Operation of SSMI DOE Simulator - Part C - 2m 59s - 3.88 MB
Breakthrough VisionContent Overview - Understand the nature, purpose, and drivers of Six Sigma
Instruction Videos
- 1. Basic Nature and Aims of Six Sigma - 3m 10s - 9.46 MB
- 2. Organizational Perspectives of Six Sigma - 6m 35s - 19.66 MB
- 3. Underlying Mechanics of Six Sigma - 3m 17s - 9.80 MB
- 4. Focused Use and Application of Six Sigma - 5m 48s - 17.30 MB
- 5. Deployment Roles Commonly Associated With Six Sigma - 3m 23s - 10.15 MB
- 6. Six Sigma Roles and Business-Focused Projects - 4m 07s - 12.32 MB
- 7. Analytical Tools Related to the Practice of Six Sigma - 3m 55s - 11.70 MB
Expansion Videos
- 8. Nature and Purpose of Big Ideas - 0m 52s - 0.52 MB
- 9. Concept and Implications of Process Control - 7m 26s - 7.58 MB
- 10. Concept and Implications of Process Capability - 6m 25s - 6.96 MB
- 11. Concept and Implications of Process Centering - 7m 32s - 6.70 MB
Supporting Media
Driving Need - Identify the needs that underlie a Six Sigma initiative
Instruction Videos
- 1. Common Perspectives of Six Sigma Quality - 3m 48s - 3.58 MB
- 2. Historical Development and Evolution of Six Sigma - 2m 37s - 2.49 MB
- 3. Six Sigma and the Bottom-Line of a Business - 3m 43s - 3.50 MB
- 4. Viewpoints of Six Sigma from a Quality Perspective - 6m 06s - 5.76 MB
Expansion Videos
- 5. Nature of Process Variation and Related Consequences - 4m 14s - 2.88 MB
- 6. Chronic Waste and the Operation of a Business - 2m 41s - 1.66 MB
- 7. Nine Determinants of Business Success - Part A - 3m 17s - 2.33 MB
- 8. Nine Determinants of Business Success - Part B - 5m 03s - 2.27 MB
- 9. Six Sigma Improvement and the Continuum of Business - 6m 09s - 3.52 MB
- 10. Definition of Quality and Critical Links to Six Sigma - 7m 51s - 4.23 MB
- 11. Connections between Business Risk and Value - 7m 30s - 3.99 MB
- 12. Success Factors for Effectively Deploying Six Sigma - 3m 26s - 2.18 MB
- 13. Business Needs and Performance Gaps - 4m 42s - 4.20 MB
- 14. Driving Need for Six Sigma and Quality Improvement - 8m 12s - 8.21 MB
- 15. Focus and Locus of a Six Sigma Imitative - 4m 26s - 5.70 MB
- 16. Understanding the Nature of Accuracy and Precision - 7m 01s - 7.67 MB
Supporting Media
Customer Focus - Explain why focusing on the customer is essential to business success
Instruction Videos
- 1. Characterizing Business as a Need-Do Interaction - 4m 32s - 4.28 MB
- 2. Role of a Customer in the Quest for Six Sigma - 2m 28s - 2.35 MB
- 3. Customer Focus as a Supreme Corporate Value - 3m 23s - 3.19 MB
- 4. Basics of Kano Analysis and Six Sigma - Part A - 2m 21s - 2.21 MB
- 5. Basics of Kano Analysis and Six Sigma - Part B - 5m 33s - 5.25 MB
- 6. Basics of Kano Analysis and Six Sigma - Part C - 3m 25s - 3.22 MB
Expansion Videos
- 7. Domino Effect of Product and Service Quality - 1m 42s - 0.76 MB
- 8. Voice-of-the-Customer (VOC) and the Aim of Business - 6m 02s - 2.53 MB
- 9. Nature of VOX and Six Sigma Business Performance - 5m 08s - 2.60 MB
Supporting Media
Core Beliefs - Contrast the core beliefs of Six Sigma to conventional practices
Instruction Videos
- 1. Underpinning Logic and Reasoning of Six Sigma - Part A - 5m 50s - 5.56 MB
- 2. Underpinning Logic and Reasoning of Six Sigma - Part B - 5m 54s - 5.59 MB
- 3. Classic Perspective of Six Sigma Performance - Part A - 5m 13s - 4.94 MB
- 4. Classic Perspective of Six Sigma Performance - Part B - 4m 22s - 4.11 MB
- 5. Gathering Six Sigma Fruit and the Never Ending Harvest - 8m 53s - 8.40 MB
Expansion Videos
- 6. Understanding and Extending the Six Sigma Manifesto - 3m 23s - 2.36 MB
- 7. Core Beliefs Inherent to Six Sigma - Part A - 6m 20s - 4.19 MB
- 8. Core Beliefs Inherent to Six Sigma - Part B - 5m 56s - 3.46 MB
- 9. Core Beliefs Inherent to Six Sigma - Part C - 4m 54s - 2.49 MB
- 10. Core Beliefs Inherent to Six Sigma - Part D - 5m 22s - 4.17 MB
- 11. Core Beliefs Inherent to Six Sigma - Part E - 3m 52s - 2.17 MB
- 12. Big Ideas Related to the Practice of Six Sigma - Part A - 4m 18s - 1.66 MB
- 13. Big Ideas Related to the Practice of Six Sigma - Part B - 4m 46s - 1.84 MB
- 14. Big Ideas Related to the Practice of Six Sigma - Part C - 5m 38s - 2.16 MB
- 15. Big Ideas Related to the Practice of Six Sigma - Part D - 6m 11s - 2.47 MB
- 16. Big Ideas Related to the Practice of Six Sigma - Part E - 3m 47s - 1.46 MB
Supporting Media
Deterministic Reasoning - Describe a basic cause-and-effect relationship in terms of Y=f(X)
Instruction Videos
- 1. Uncovering Fundamental Cause and Effect Relationships - 2m 38s - 2.51 MB
- 2. Consequential Symptoms and the Nature of Problems - 4m 57s - 4.69 MB
Expansion Videos
- 3. Deterministic Reasoning and Global Business Vision - 1m 01s - 0.71 MB
- 4. Elements of Determinism and the Vital Links to Six Sigma - 4m 05s - 2.19 MB
- 5. Application and Implications of Determinism - Part A - 3m 45s - 2.82 MB
- 6. Application and Implications of Determinism - Part B - 3m 48s - 2.77 MB
- 7. Application and Implications of Determinism - Part C - 6m 34s - 4.48 MB
- 8. Advanced Understanding of Scientific Determinism - 8m 46s - 13.80 MB
- 9. Scientific Determinism and Basic Pragmatism - 10m 27s - 14.99 MB
Application Videos
Supporting Media
Leverage Principle - Relate the principle of leverage to an improvement project
Instruction Videos
- 1. Pragmatic Understandings of Operational Leverage - 4m 27s - 4.20 MB
- 2. Analytical Understandings of Leverage - Part A - 7m 02s - 6.66 MB
- 3. Analytical Understandings of Leverage - Part B - 5m 33s - 5.24 MB
Expansion Videos
- 4. Visualization of Process Leverage and Improvement - 0m 53s - 0.67 MB
- 5. Development of Breakthrough Power - Part A - 4m 01s - 2.09 MB
- 6. Development of Breakthrough Power - Part B - 3m 59s - 1.67 MB
Supporting Media
Tool Selection - Identify the primary family of analytical tools used in Six Sigma work
Instruction Videos
- 1. Primary Families of DMAIC Improvement Tools - 7m 21s - 6.95 MB
- 2. Understanding the Synergy between DMAIC Tools - Part A - 7m 00s - 6.62 MB
- 3. Understanding the Synergy between DMAIC Tools - Part B - 7m 04s - 6.70 MB
Expansion Videos
Supporting Media
Performance Breakthrough - Describe the underlying logic of the DMAIC improvement process
Instruction Videos
- 1. Understanding the Nature of Performance Breakthrough - 2m 26s - 2.32 MB
- 2. Performance Breakthrough and the DMAIC Methodology - 2m 44s - 2.62 MB
- 3. Connecting DMAIC to Business Process Management - 5m 31s - 5.23 MB
- 4. Problem Solving Focus of the DMAIC Method - Part A - 4m 29s - 4.22 MB
- 5. Problem Solving Focus of the DMAIC Method - Part B - 5m 37s - 5.29 MB
- 6. Recognizing the Existence of Performance Problems - 6m 07s - 5.78 MB
- 7. Defining Critical-to-Quality Characteristics (CTQs) - 6m 28s - 6.12 MB
- 8. Measuring CTQs on a Common Baseline - 5m 35s - 5.28 MB
- 9. Analyzing and Interpreting Performance Patterns - 7m 20s - 6.94 MB
- 10. Improving Critical Performance Variables - 6m 31s - 6.16 MB
- 11. Controlling and Changing Process Settings - 2m 46s - 2.64 MB
- 12. Standardizing Proven Process Solutions - 2m 16s - 2.17 MB
- 13. Integrating the SOP with Best Practices - 2m 39s - 2.52 MB
- 14. Basic Tools for Realizing Performance Breakthrough - 7m 57s - 7.51 MB
Expansion Videos
Supporting Media
Business PrinciplesQuality Definition - Articulate the idea of quality in terms of value entitlement
Instruction Videos
Expansion Videos
- 2. Expert View of Quality Performance - Part A - 3m 50s - 2.90 MB
- 3. Expert View of Quality Performance - Part B - 6m 25s - 4.39 MB
Supporting Media
Underpinning Economics - Describe the relationship between quality and cost
Instruction Videos
- 1. Six Sigma Performance and the Cost of Quality - 3m 13s - 3.02 MB
- 2. Examining the Dilemma of Inspection and Repair - Part A - 6m 26s - 6.11 MB
- 3. Examining the Dilemma of Inspection and Repair - Part B - 6m 45s - 6.40 MB
- 4. Historical Belief about Product Quality and Costs - 5m 12s - 4.90 MB
- 5. Accounting for the Cost-of-Poor-Quality (COPQ) - 5m 26s - 5.15 MB
Expansion Videos
- 6. Management Concerns about Cost-of-Poor-Quality (COPQ) - 1m 21s - 2.64 MB
- 7. Six Sigma and the Basic Nature of Business - Part A - 3m 54s - 1.80 MB
- 8. Six Sigma and the Basic Nature of Business - Part B - 2m 55s - 1.62 MB
Supporting Media
Process ManagementPerformance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Installation GuidelinesChampion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Overview - Provide an overview of the key elements that characterizes an application project
Instruction Videos
- 1. Establishing Selection Criteria for Six Sigma Projects - 5m 29s - 5.17 MB
- 2. Using the SMART Approach for Selecting Projects - 4m 11s - 3.95 MB
Expansion Videos
- 3. Proven Processes for Realizing Successful Change - 3m 14s - 1.42 MB
- 4. Methods for Effectively Managing Projects - 4m 54s - 1.96 MB
Supporting Media
Project Guidelines - Explain how to establish project selection guidelines
Instruction Videos
Expansion Videos
Supporting Media
Project Scope - Explain how to properly scope an application project
Instruction Videos
- 1. Establishing the Scope of a Viable Six Sigma Project - 5m 06s - 4.80 MB
- 2. Highlighting the Essence of a Good Six Sigma Project - 3m 36s - 3.38 MB
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Teams - Form a project team that is capable of supporting Six Sigma applications
Instruction Videos
Expansion Videos
- 2. Guidelines for Project Team Meetings - 4m 49s - 1.98 MB
- 3. Functional Roles for Project Team Members - 3m 45s - 2.08 MB
- 4. Using a Project Meeting Effectiveness Survey - 3m 06s - 1.54 MB
Supporting Media
Project Financials - Understand the role of project financials in supporting deployment success
Instruction Videos
Supporting Media
Project Management - Explain how application projects are best managed to achieve maximum results
Instruction Videos
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Project Milestones - Identify the primary milestones associated with a successful Six Sigma deployment
Instruction Videos
- 1. Maintaining a Six Sigma Project Hopper - 2m 59s - 2.85 MB
- 2. Key Milestones of a Six Sigma Project - 6m 18s - 5.95 MB
Expansion Videos
Project Charters - Understand the role of project charters and how they are used to guide implementation
Instruction Videos
Expansion Videos
- 2. Illustration of a Six Sigma Project Charter - 5m 25s - 4.84 MB
- 3. Automation of the Project Chartering Process - Part A - 3m 17s - 1.51 MB
- 4. Automation of the Project Chartering Process - Part B - 3m 20s - 1.74 MB
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
Matrix Analysis - Understand how matrices are created and used to facilitate problem solving
Instruction Videos
- 1. Nature and Purpose of Matrix Analysis - 4m 47s - 4.52 MB
- 2. Use of RxC Matrices for Decision Making - 2m 11s - 2.08 MB
Application Videos
- 3. Simulation of a General Matrix Analysis - Part A - 3m 31s - 3.79 MB
- 4. Simulation of a General Matrix Analysis - Part B - 6m 27s - 6.92 MB
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Application Videos
- 8. Construction and Interpretation of a Histogram - 6m 09s - 6.91 MB
- 9. Simulation and Interpretation of a Histogram - 6m 27s - 5.49 MB
- 10. Construction and Use of a Probability Plot - 6m 22s - 5.98 MB
- 11. Use of Histograms with Autocorrelation - 6m 48s - 8.66 MB
- 12. Use of Histograms with Common Probability Plots - 9m 26s - 9.26 MB
- 13. Use of Histograms to Support Basic Statistics - 3m 27s - 3.26 MB
- 14. Use of Histograms to Support Six Sigma Work - 4m 41s - 4.48 MB
- 15. Use of Histograms to Support Data Transformations - 5m 13s - 6.16 MB
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Application Videos
- 9. Simulation of Process Control Decisions - 2m 08s - 1.67 MB
- 10. Construction and Interpretation of an I-Chart - Part A - 5m 08s - 3.96 MB
- 11. Construction and Interpretation of an I-Chart - Part B - 2m 49s - 1.82 MB
- 12. Discovery of Time-Related Patterns - Part A - 4m 39s - 4.61 MB
- 13. Discovery of Time-Related Patterns - Part B - 4m 18s - 4.28 MB
- 14. Creation and Interpretation of Moving Range Charts - 7m 14s - 6.59 MB
- 15. Creation and Practical Use of I-MR Charts - 3m 18s - 2.41 MB
- 16. Creation and Interpretation of Xbar & R Charts - 3m 42s - 2.53 MB
- 17. Construction and Interpretation of Xbar & S Charts - 3m 36s - 2.75 MB
- 18. Simulation of an Xbar and R Chart - 2m 39s - 3.46 MB
- 19. Simulation of an SPC Chart for Defects - 3m 12s - 3.38 MB
- 20. Advanced Simulation of an SPC Chart - 4m 18s - 5.93 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Project Introduction - Understand the steps to deploy a Training Project
Application Videos
- 1. Six Sigma Training Project Description and Criteria - 1m 15s - 1.75 MB
- 2. Six Sigma Training Project Case Study Facts - 5m 32s - 10.59 MB
Supporting Media
Recognize Phase - Understand the tools used during the Recognize Phase
Application Videos
- 1. Recognize Phase and Training Objectives - 4m 39s - 9.52 MB
- 2. Recognize Phase Calculations and Insights - Part A - 5m 16s - 11.23 MB
- 3. Recognize Phase Calculations and Insights - Part B - 5m 03s - 7.32 MB
- 4. Recognize Phase Calculations and Insights - Part C - 5m 41s - 7.91 MB
Supporting Media
Define Phase - Execute the steps needed during the Define Phase
Application Videos
- 1. Define Phase Overview and Training Objectives - 3m 37s - 18.15 MB
- 2. Define Phase Calculations and Insights - Part A - 4m 42s - 6.66 MB
- 3. Define Phase Calculations and Insights - Part B - 3m 05s - 6.05 MB
Supporting Media
Measure Phase - Understand the tools needed during the Measure Phase
Application Videos
- 1. Measure Phase Overview and Training Objectives - 2m 25s - 4.53 MB
- 2. Measure Phase Calculations and Insights - Part A - 6m 25s - 11.44 MB
- 3. Measure Phase Calculations and Insights - Part B - 6m 31s - 8.18 MB
- 4. Measure Phase Calculations and Insights - Part C - 4m 42s - 4.89 MB
- 5. Measure Phase Calculations and Insights - Part D - 6m 54s - 9.06 MB
- 6. Measure Phase Calculations and Insights - Part E - 6m 39s - 10.76 MB
- 7. Measure Phase Calculations and Insights - Part F - 2m 45s - 2.11 MB
Supporting Media
Analyze Phase - Become familiar with the tools used during the Analyze Phase
Application Videos
- 1. Analyze Phase Overview and Training Objectives - 4m 25s - 14.90 MB
- 2. Analyze Phase Calculations and Insights - Part A - 4m 59s - 9.05 MB
- 3. Analyze Phase Calculations and Insights - Part B - 6m 18s - 10.01 MB
- 4. Analyze Phase Calculations and Insights - Part C - 4m 43s - 9.06 MB
- 5. Analyze Phase Calculations and Insights - Part D - 6m 34s - 10.11 MB
- 6. Analyze Phase Calculations and Insights - Part E - 6m 55s - 15.42 MB
- 7. Analyze Phase Calculations and Insights - Part F - 5m 58s - 6.62 MB
Supporting Media
Control Phase - Recognize the usage of tools needed for Process Control
Application Videos
- 1. Control Phase Overview and Training Objectives - 4m 14s - 8.53 MB
- 2. Control Phase Calculations and Insights - Part A - 6m 18s - 7.39 MB
- 3. Control Phase Calculations and Insights - Part B - 6m 44s - 13.71 MB
Supporting Media
Survey Analysis - Execute the techniques to analyze Survey data
Application Videos
- 1. Survey Analysis Overview and Training Objectives - 2m 23s - 7.46 MB
- 2. Example Calculations for Survey Analysis - Part A - 2m 11s - 2.95 MB
- 3. Example Calculations for Survey Analysis - Part B - 3m 54s - 7.54 MB
- 4. Example Calculations for Survey Analysis - Part C - 5m 46s - 16.84 MB
- 5. Example Calculations for Survey Analysis - Part D - 4m 55s - 13.70 MB
Supporting Media
Excel Orientation - Explore the Excel software package
Instruction Videos
Application Videos
- 2. Basic Nature and Use of Microsoft Excel - Part A - 3m 57s - 3.71 MB
- 3. Basic Nature and Use of Microsoft Excel - Part B - 4m 35s - 4.09 MB
- 4. Basic Nature and Use of Microsoft Excel - Part C - 2m 51s - 2.89 MB
- 5. Basic Nature and Use of Microsoft Excel - Part D - 3m 18s - 5.59 MB
- 6. Basic Nature and Use of Microsoft Excel - Part E - 4m 00s - 3.00 MB
- 7. Basic Nature and Use of Microsoft Excel - Part F - 3m 58s - 3.89 MB
- 8. Basic Nature and Use of Microsoft Excel - Part G - 5m 05s - 6.09 MB
Minitab Orientation - Explore the Minitab software package
Instruction Videos
Application Videos
- 2. Basic Nature and Application of Minitab - Part A - 3m 23s - 3.45 MB
- 3. Basic Nature and Application of Minitab - Part B - 3m 40s - 3.50 MB
- 4. Basic Nature and Application of Minitab - Part C - 3m 33s - 3.03 MB
- 5. Basic Nature and Application of Minitab - Part D - 4m 03s - 4.14 MB
- 6. Basic Nature and Application of Minitab - Part E - 5m 11s - 4.97 MB
- 7. Basic Nature and Application of Minitab - Part F - 4m 59s - 3.93 MB
- 8. Basic Nature and Application of Minitab - Part G - 3m 48s - 3.34 MB
- 9. Basic Nature and Application of Minitab - Part H - 2m 01s - 0.97 MB
Simulator Orientation - Explore the Process Simulator
Instruction Videos
Application Videos
- 2. Basic Operation of SSMI Process Simulator - Part A - 7m 24s - 7.12 MB
- 3. Basic Operation of SSMI Process Simulator - Part B - 4m 32s - 6.16 MB
- 4. Basic Operation of SSMI Process Simulator - Part C - 3m 22s - 3.44 MB
- 5. Basic Operation of SSMI DOE Simulator - Part A - 5m 51s - 7.53 MB
- 6. Basic Operation of SSMI DOE Simulator - Part B - 3m 19s - 4.39 MB
- 7. Basic Operation of SSMI DOE Simulator - Part C - 2m 59s - 3.88 MB
Breakthrough VisionContent Overview - Understand the nature, purpose, and drivers of Six Sigma
Instruction Videos
- 1. Basic Nature and Aims of Six Sigma - 3m 10s - 9.46 MB
- 2. Organizational Perspectives of Six Sigma - 6m 35s - 19.66 MB
- 3. Underlying Mechanics of Six Sigma - 3m 17s - 9.80 MB
- 4. Focused Use and Application of Six Sigma - 5m 48s - 17.30 MB
- 5. Deployment Roles Commonly Associated With Six Sigma - 3m 23s - 10.15 MB
- 6. Six Sigma Roles and Business-Focused Projects - 4m 07s - 12.32 MB
- 7. Analytical Tools Related to the Practice of Six Sigma - 3m 55s - 11.70 MB
Expansion Videos
- 8. Nature and Purpose of Big Ideas - 0m 52s - 0.52 MB
- 9. Concept and Implications of Process Control - 7m 26s - 7.58 MB
- 10. Concept and Implications of Process Capability - 6m 25s - 6.96 MB
- 11. Concept and Implications of Process Centering - 7m 32s - 6.70 MB
Supporting Media
Driving Need - Identify the needs that underlie a Six Sigma initiative
Instruction Videos
- 1. Common Perspectives of Six Sigma Quality - 3m 48s - 3.58 MB
- 2. Historical Development and Evolution of Six Sigma - 2m 37s - 2.49 MB
- 3. Six Sigma and the Bottom-Line of a Business - 3m 43s - 3.50 MB
- 4. Viewpoints of Six Sigma from a Quality Perspective - 6m 06s - 5.76 MB
Expansion Videos
- 5. Nature of Process Variation and Related Consequences - 4m 14s - 2.88 MB
- 6. Chronic Waste and the Operation of a Business - 2m 41s - 1.66 MB
- 7. Nine Determinants of Business Success - Part A - 3m 17s - 2.33 MB
- 8. Nine Determinants of Business Success - Part B - 5m 03s - 2.27 MB
- 9. Six Sigma Improvement and the Continuum of Business - 6m 09s - 3.52 MB
- 10. Definition of Quality and Critical Links to Six Sigma - 7m 51s - 4.23 MB
- 11. Connections between Business Risk and Value - 7m 30s - 3.99 MB
- 12. Success Factors for Effectively Deploying Six Sigma - 3m 26s - 2.18 MB
- 13. Business Needs and Performance Gaps - 4m 42s - 4.20 MB
- 14. Driving Need for Six Sigma and Quality Improvement - 8m 12s - 8.21 MB
- 15. Focus and Locus of a Six Sigma Imitative - 4m 26s - 5.70 MB
- 16. Understanding the Nature of Accuracy and Precision - 7m 01s - 7.67 MB
Supporting Media
Customer Focus - Explain why focusing on the customer is essential to business success
Instruction Videos
- 1. Characterizing Business as a Need-Do Interaction - 4m 32s - 4.28 MB
- 2. Role of a Customer in the Quest for Six Sigma - 2m 28s - 2.35 MB
- 3. Customer Focus as a Supreme Corporate Value - 3m 23s - 3.19 MB
- 4. Basics of Kano Analysis and Six Sigma - Part A - 2m 21s - 2.21 MB
- 5. Basics of Kano Analysis and Six Sigma - Part B - 5m 33s - 5.25 MB
- 6. Basics of Kano Analysis and Six Sigma - Part C - 3m 25s - 3.22 MB
Expansion Videos
- 7. Domino Effect of Product and Service Quality - 1m 42s - 0.76 MB
- 8. Voice-of-the-Customer (VOC) and the Aim of Business - 6m 02s - 2.53 MB
- 9. Nature of VOX and Six Sigma Business Performance - 5m 08s - 2.60 MB
Supporting Media
Core Beliefs - Contrast the core beliefs of Six Sigma to conventional practices
Instruction Videos
- 1. Underpinning Logic and Reasoning of Six Sigma - Part A - 5m 50s - 5.56 MB
- 2. Underpinning Logic and Reasoning of Six Sigma - Part B - 5m 54s - 5.59 MB
- 3. Classic Perspective of Six Sigma Performance - Part A - 5m 13s - 4.94 MB
- 4. Classic Perspective of Six Sigma Performance - Part B - 4m 22s - 4.11 MB
- 5. Gathering Six Sigma Fruit and the Never Ending Harvest - 8m 53s - 8.40 MB
Expansion Videos
- 6. Understanding and Extending the Six Sigma Manifesto - 3m 23s - 2.36 MB
- 7. Core Beliefs Inherent to Six Sigma - Part A - 6m 20s - 4.19 MB
- 8. Core Beliefs Inherent to Six Sigma - Part B - 5m 56s - 3.46 MB
- 9. Core Beliefs Inherent to Six Sigma - Part C - 4m 54s - 2.49 MB
- 10. Core Beliefs Inherent to Six Sigma - Part D - 5m 22s - 4.17 MB
- 11. Core Beliefs Inherent to Six Sigma - Part E - 3m 52s - 2.17 MB
- 12. Big Ideas Related to the Practice of Six Sigma - Part A - 4m 18s - 1.66 MB
- 13. Big Ideas Related to the Practice of Six Sigma - Part B - 4m 46s - 1.84 MB
- 14. Big Ideas Related to the Practice of Six Sigma - Part C - 5m 38s - 2.16 MB
- 15. Big Ideas Related to the Practice of Six Sigma - Part D - 6m 11s - 2.47 MB
- 16. Big Ideas Related to the Practice of Six Sigma - Part E - 3m 47s - 1.46 MB
Supporting Media
Deterministic Reasoning - Describe a basic cause-and-effect relationship in terms of Y=f(X)
Instruction Videos
- 1. Uncovering Fundamental Cause and Effect Relationships - 2m 38s - 2.51 MB
- 2. Consequential Symptoms and the Nature of Problems - 4m 57s - 4.69 MB
Expansion Videos
- 3. Deterministic Reasoning and Global Business Vision - 1m 01s - 0.71 MB
- 4. Elements of Determinism and the Vital Links to Six Sigma - 4m 05s - 2.19 MB
- 5. Application and Implications of Determinism - Part A - 3m 45s - 2.82 MB
- 6. Application and Implications of Determinism - Part B - 3m 48s - 2.77 MB
- 7. Application and Implications of Determinism - Part C - 6m 34s - 4.48 MB
- 8. Advanced Understanding of Scientific Determinism - 8m 46s - 13.80 MB
- 9. Scientific Determinism and Basic Pragmatism - 10m 27s - 14.99 MB
Application Videos
Supporting Media
Leverage Principle - Relate the principle of leverage to an improvement project
Instruction Videos
- 1. Pragmatic Understandings of Operational Leverage - 4m 27s - 4.20 MB
- 2. Analytical Understandings of Leverage - Part A - 7m 02s - 6.66 MB
- 3. Analytical Understandings of Leverage - Part B - 5m 33s - 5.24 MB
Expansion Videos
- 4. Visualization of Process Leverage and Improvement - 0m 53s - 0.67 MB
- 5. Development of Breakthrough Power - Part A - 4m 01s - 2.09 MB
- 6. Development of Breakthrough Power - Part B - 3m 59s - 1.67 MB
Supporting Media
Tool Selection - Identify the primary family of analytical tools used in Six Sigma work
Instruction Videos
- 1. Primary Families of DMAIC Improvement Tools - 7m 21s - 6.95 MB
- 2. Understanding the Synergy between DMAIC Tools - Part A - 7m 00s - 6.62 MB
- 3. Understanding the Synergy between DMAIC Tools - Part B - 7m 04s - 6.70 MB
Expansion Videos
Supporting Media
Performance Breakthrough - Describe the underlying logic of the DMAIC improvement process
Instruction Videos
- 1. Understanding the Nature of Performance Breakthrough - 2m 26s - 2.32 MB
- 2. Performance Breakthrough and the DMAIC Methodology - 2m 44s - 2.62 MB
- 3. Connecting DMAIC to Business Process Management - 5m 31s - 5.23 MB
- 4. Problem Solving Focus of the DMAIC Method - Part A - 4m 29s - 4.22 MB
- 5. Problem Solving Focus of the DMAIC Method - Part B - 5m 37s - 5.29 MB
- 6. Recognizing the Existence of Performance Problems - 6m 07s - 5.78 MB
- 7. Defining Critical-to-Quality Characteristics (CTQs) - 6m 28s - 6.12 MB
- 8. Measuring CTQs on a Common Baseline - 5m 35s - 5.28 MB
- 9. Analyzing and Interpreting Performance Patterns - 7m 20s - 6.94 MB
- 10. Improving Critical Performance Variables - 6m 31s - 6.16 MB
- 11. Controlling and Changing Process Settings - 2m 46s - 2.64 MB
- 12. Standardizing Proven Process Solutions - 2m 16s - 2.17 MB
- 13. Integrating the SOP with Best Practices - 2m 39s - 2.52 MB
- 14. Basic Tools for Realizing Performance Breakthrough - 7m 57s - 7.51 MB
Expansion Videos
Supporting Media
Business PrinciplesQuality Definition - Articulate the idea of quality in terms of value entitlement
Instruction Videos
Expansion Videos
- 2. Expert View of Quality Performance - Part A - 3m 50s - 2.90 MB
- 3. Expert View of Quality Performance - Part B - 6m 25s - 4.39 MB
Supporting Media
Underpinning Economics - Describe the relationship between quality and cost
Instruction Videos
- 1. Six Sigma Performance and the Cost of Quality - 3m 13s - 3.02 MB
- 2. Examining the Dilemma of Inspection and Repair - Part A - 6m 26s - 6.11 MB
- 3. Examining the Dilemma of Inspection and Repair - Part B - 6m 45s - 6.40 MB
- 4. Historical Belief about Product Quality and Costs - 5m 12s - 4.90 MB
- 5. Accounting for the Cost-of-Poor-Quality (COPQ) - 5m 26s - 5.15 MB
Expansion Videos
- 6. Management Concerns about Cost-of-Poor-Quality (COPQ) - 1m 21s - 2.64 MB
- 7. Six Sigma and the Basic Nature of Business - Part A - 3m 54s - 1.80 MB
- 8. Six Sigma and the Basic Nature of Business - Part B - 2m 55s - 1.62 MB
Supporting Media
Process ManagementPerformance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Installation GuidelinesChampion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Overview - Provide an overview of the key elements that characterizes an application project
Instruction Videos
- 1. Establishing Selection Criteria for Six Sigma Projects - 5m 29s - 5.17 MB
- 2. Using the SMART Approach for Selecting Projects - 4m 11s - 3.95 MB
Expansion Videos
- 3. Proven Processes for Realizing Successful Change - 3m 14s - 1.42 MB
- 4. Methods for Effectively Managing Projects - 4m 54s - 1.96 MB
Supporting Media
Project Guidelines - Explain how to establish project selection guidelines
Instruction Videos
Expansion Videos
Supporting Media
Project Scope - Explain how to properly scope an application project
Instruction Videos
- 1. Establishing the Scope of a Viable Six Sigma Project - 5m 06s - 4.80 MB
- 2. Highlighting the Essence of a Good Six Sigma Project - 3m 36s - 3.38 MB
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Teams - Form a project team that is capable of supporting Six Sigma applications
Instruction Videos
Expansion Videos
- 2. Guidelines for Project Team Meetings - 4m 49s - 1.98 MB
- 3. Functional Roles for Project Team Members - 3m 45s - 2.08 MB
- 4. Using a Project Meeting Effectiveness Survey - 3m 06s - 1.54 MB
Supporting Media
Project Financials - Understand the role of project financials in supporting deployment success
Instruction Videos
Supporting Media
Project Management - Explain how application projects are best managed to achieve maximum results
Instruction Videos
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Project Milestones - Identify the primary milestones associated with a successful Six Sigma deployment
Instruction Videos
- 1. Maintaining a Six Sigma Project Hopper - 2m 59s - 2.85 MB
- 2. Key Milestones of a Six Sigma Project - 6m 18s - 5.95 MB
Expansion Videos
Project Charters - Understand the role of project charters and how they are used to guide implementation
Instruction Videos
Expansion Videos
- 2. Illustration of a Six Sigma Project Charter - 5m 25s - 4.84 MB
- 3. Automation of the Project Chartering Process - Part A - 3m 17s - 1.51 MB
- 4. Automation of the Project Chartering Process - Part B - 3m 20s - 1.74 MB
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
Matrix Analysis - Understand how matrices are created and used to facilitate problem solving
Instruction Videos
- 1. Nature and Purpose of Matrix Analysis - 4m 47s - 4.52 MB
- 2. Use of RxC Matrices for Decision Making - 2m 11s - 2.08 MB
Application Videos
- 3. Simulation of a General Matrix Analysis - Part A - 3m 31s - 3.79 MB
- 4. Simulation of a General Matrix Analysis - Part B - 6m 27s - 6.92 MB
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Application Videos
- 8. Construction and Interpretation of a Histogram - 6m 09s - 6.91 MB
- 9. Simulation and Interpretation of a Histogram - 6m 27s - 5.49 MB
- 10. Construction and Use of a Probability Plot - 6m 22s - 5.98 MB
- 11. Use of Histograms with Autocorrelation - 6m 48s - 8.66 MB
- 12. Use of Histograms with Common Probability Plots - 9m 26s - 9.26 MB
- 13. Use of Histograms to Support Basic Statistics - 3m 27s - 3.26 MB
- 14. Use of Histograms to Support Six Sigma Work - 4m 41s - 4.48 MB
- 15. Use of Histograms to Support Data Transformations - 5m 13s - 6.16 MB
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Application Videos
- 9. Simulation of Process Control Decisions - 2m 08s - 1.67 MB
- 10. Construction and Interpretation of an I-Chart - Part A - 5m 08s - 3.96 MB
- 11. Construction and Interpretation of an I-Chart - Part B - 2m 49s - 1.82 MB
- 12. Discovery of Time-Related Patterns - Part A - 4m 39s - 4.61 MB
- 13. Discovery of Time-Related Patterns - Part B - 4m 18s - 4.28 MB
- 14. Creation and Interpretation of Moving Range Charts - 7m 14s - 6.59 MB
- 15. Creation and Practical Use of I-MR Charts - 3m 18s - 2.41 MB
- 16. Creation and Interpretation of Xbar & R Charts - 3m 42s - 2.53 MB
- 17. Construction and Interpretation of Xbar & S Charts - 3m 36s - 2.75 MB
- 18. Simulation of an Xbar and R Chart - 2m 39s - 3.46 MB
- 19. Simulation of an SPC Chart for Defects - 3m 12s - 3.38 MB
- 20. Advanced Simulation of an SPC Chart - 4m 18s - 5.93 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Content Overview - Understand the nature, purpose, and drivers of Six Sigma
Instruction Videos
- 1. Basic Nature and Aims of Six Sigma - 3m 10s - 9.46 MB
- 2. Organizational Perspectives of Six Sigma - 6m 35s - 19.66 MB
- 3. Underlying Mechanics of Six Sigma - 3m 17s - 9.80 MB
- 4. Focused Use and Application of Six Sigma - 5m 48s - 17.30 MB
- 5. Deployment Roles Commonly Associated With Six Sigma - 3m 23s - 10.15 MB
- 6. Six Sigma Roles and Business-Focused Projects - 4m 07s - 12.32 MB
- 7. Analytical Tools Related to the Practice of Six Sigma - 3m 55s - 11.70 MB
Expansion Videos
- 8. Nature and Purpose of Big Ideas - 0m 52s - 0.52 MB
- 9. Concept and Implications of Process Control - 7m 26s - 7.58 MB
- 10. Concept and Implications of Process Capability - 6m 25s - 6.96 MB
- 11. Concept and Implications of Process Centering - 7m 32s - 6.70 MB
Supporting Media
Driving Need - Identify the needs that underlie a Six Sigma initiative
Instruction Videos
- 1. Common Perspectives of Six Sigma Quality - 3m 48s - 3.58 MB
- 2. Historical Development and Evolution of Six Sigma - 2m 37s - 2.49 MB
- 3. Six Sigma and the Bottom-Line of a Business - 3m 43s - 3.50 MB
- 4. Viewpoints of Six Sigma from a Quality Perspective - 6m 06s - 5.76 MB
Expansion Videos
- 5. Nature of Process Variation and Related Consequences - 4m 14s - 2.88 MB
- 6. Chronic Waste and the Operation of a Business - 2m 41s - 1.66 MB
- 7. Nine Determinants of Business Success - Part A - 3m 17s - 2.33 MB
- 8. Nine Determinants of Business Success - Part B - 5m 03s - 2.27 MB
- 9. Six Sigma Improvement and the Continuum of Business - 6m 09s - 3.52 MB
- 10. Definition of Quality and Critical Links to Six Sigma - 7m 51s - 4.23 MB
- 11. Connections between Business Risk and Value - 7m 30s - 3.99 MB
- 12. Success Factors for Effectively Deploying Six Sigma - 3m 26s - 2.18 MB
- 13. Business Needs and Performance Gaps - 4m 42s - 4.20 MB
- 14. Driving Need for Six Sigma and Quality Improvement - 8m 12s - 8.21 MB
- 15. Focus and Locus of a Six Sigma Imitative - 4m 26s - 5.70 MB
- 16. Understanding the Nature of Accuracy and Precision - 7m 01s - 7.67 MB
Supporting Media
Customer Focus - Explain why focusing on the customer is essential to business success
Instruction Videos
- 1. Characterizing Business as a Need-Do Interaction - 4m 32s - 4.28 MB
- 2. Role of a Customer in the Quest for Six Sigma - 2m 28s - 2.35 MB
- 3. Customer Focus as a Supreme Corporate Value - 3m 23s - 3.19 MB
- 4. Basics of Kano Analysis and Six Sigma - Part A - 2m 21s - 2.21 MB
- 5. Basics of Kano Analysis and Six Sigma - Part B - 5m 33s - 5.25 MB
- 6. Basics of Kano Analysis and Six Sigma - Part C - 3m 25s - 3.22 MB
Expansion Videos
- 7. Domino Effect of Product and Service Quality - 1m 42s - 0.76 MB
- 8. Voice-of-the-Customer (VOC) and the Aim of Business - 6m 02s - 2.53 MB
- 9. Nature of VOX and Six Sigma Business Performance - 5m 08s - 2.60 MB
Supporting Media
Core Beliefs - Contrast the core beliefs of Six Sigma to conventional practices
Instruction Videos
- 1. Underpinning Logic and Reasoning of Six Sigma - Part A - 5m 50s - 5.56 MB
- 2. Underpinning Logic and Reasoning of Six Sigma - Part B - 5m 54s - 5.59 MB
- 3. Classic Perspective of Six Sigma Performance - Part A - 5m 13s - 4.94 MB
- 4. Classic Perspective of Six Sigma Performance - Part B - 4m 22s - 4.11 MB
- 5. Gathering Six Sigma Fruit and the Never Ending Harvest - 8m 53s - 8.40 MB
Expansion Videos
- 6. Understanding and Extending the Six Sigma Manifesto - 3m 23s - 2.36 MB
- 7. Core Beliefs Inherent to Six Sigma - Part A - 6m 20s - 4.19 MB
- 8. Core Beliefs Inherent to Six Sigma - Part B - 5m 56s - 3.46 MB
- 9. Core Beliefs Inherent to Six Sigma - Part C - 4m 54s - 2.49 MB
- 10. Core Beliefs Inherent to Six Sigma - Part D - 5m 22s - 4.17 MB
- 11. Core Beliefs Inherent to Six Sigma - Part E - 3m 52s - 2.17 MB
- 12. Big Ideas Related to the Practice of Six Sigma - Part A - 4m 18s - 1.66 MB
- 13. Big Ideas Related to the Practice of Six Sigma - Part B - 4m 46s - 1.84 MB
- 14. Big Ideas Related to the Practice of Six Sigma - Part C - 5m 38s - 2.16 MB
- 15. Big Ideas Related to the Practice of Six Sigma - Part D - 6m 11s - 2.47 MB
- 16. Big Ideas Related to the Practice of Six Sigma - Part E - 3m 47s - 1.46 MB
Supporting Media
Deterministic Reasoning - Describe a basic cause-and-effect relationship in terms of Y=f(X)
Instruction Videos
- 1. Uncovering Fundamental Cause and Effect Relationships - 2m 38s - 2.51 MB
- 2. Consequential Symptoms and the Nature of Problems - 4m 57s - 4.69 MB
Expansion Videos
- 3. Deterministic Reasoning and Global Business Vision - 1m 01s - 0.71 MB
- 4. Elements of Determinism and the Vital Links to Six Sigma - 4m 05s - 2.19 MB
- 5. Application and Implications of Determinism - Part A - 3m 45s - 2.82 MB
- 6. Application and Implications of Determinism - Part B - 3m 48s - 2.77 MB
- 7. Application and Implications of Determinism - Part C - 6m 34s - 4.48 MB
- 8. Advanced Understanding of Scientific Determinism - 8m 46s - 13.80 MB
- 9. Scientific Determinism and Basic Pragmatism - 10m 27s - 14.99 MB
Application Videos
Supporting Media
Leverage Principle - Relate the principle of leverage to an improvement project
Instruction Videos
- 1. Pragmatic Understandings of Operational Leverage - 4m 27s - 4.20 MB
- 2. Analytical Understandings of Leverage - Part A - 7m 02s - 6.66 MB
- 3. Analytical Understandings of Leverage - Part B - 5m 33s - 5.24 MB
Expansion Videos
- 4. Visualization of Process Leverage and Improvement - 0m 53s - 0.67 MB
- 5. Development of Breakthrough Power - Part A - 4m 01s - 2.09 MB
- 6. Development of Breakthrough Power - Part B - 3m 59s - 1.67 MB
Supporting Media
Tool Selection - Identify the primary family of analytical tools used in Six Sigma work
Instruction Videos
- 1. Primary Families of DMAIC Improvement Tools - 7m 21s - 6.95 MB
- 2. Understanding the Synergy between DMAIC Tools - Part A - 7m 00s - 6.62 MB
- 3. Understanding the Synergy between DMAIC Tools - Part B - 7m 04s - 6.70 MB
Expansion Videos
Supporting Media
Performance Breakthrough - Describe the underlying logic of the DMAIC improvement process
Instruction Videos
- 1. Understanding the Nature of Performance Breakthrough - 2m 26s - 2.32 MB
- 2. Performance Breakthrough and the DMAIC Methodology - 2m 44s - 2.62 MB
- 3. Connecting DMAIC to Business Process Management - 5m 31s - 5.23 MB
- 4. Problem Solving Focus of the DMAIC Method - Part A - 4m 29s - 4.22 MB
- 5. Problem Solving Focus of the DMAIC Method - Part B - 5m 37s - 5.29 MB
- 6. Recognizing the Existence of Performance Problems - 6m 07s - 5.78 MB
- 7. Defining Critical-to-Quality Characteristics (CTQs) - 6m 28s - 6.12 MB
- 8. Measuring CTQs on a Common Baseline - 5m 35s - 5.28 MB
- 9. Analyzing and Interpreting Performance Patterns - 7m 20s - 6.94 MB
- 10. Improving Critical Performance Variables - 6m 31s - 6.16 MB
- 11. Controlling and Changing Process Settings - 2m 46s - 2.64 MB
- 12. Standardizing Proven Process Solutions - 2m 16s - 2.17 MB
- 13. Integrating the SOP with Best Practices - 2m 39s - 2.52 MB
- 14. Basic Tools for Realizing Performance Breakthrough - 7m 57s - 7.51 MB
Expansion Videos
Supporting Media
Quality Definition - Articulate the idea of quality in terms of value entitlement
Instruction Videos
Expansion Videos
- 2. Expert View of Quality Performance - Part A - 3m 50s - 2.90 MB
- 3. Expert View of Quality Performance - Part B - 6m 25s - 4.39 MB
Supporting Media
Underpinning Economics - Describe the relationship between quality and cost
Instruction Videos
- 1. Six Sigma Performance and the Cost of Quality - 3m 13s - 3.02 MB
- 2. Examining the Dilemma of Inspection and Repair - Part A - 6m 26s - 6.11 MB
- 3. Examining the Dilemma of Inspection and Repair - Part B - 6m 45s - 6.40 MB
- 4. Historical Belief about Product Quality and Costs - 5m 12s - 4.90 MB
- 5. Accounting for the Cost-of-Poor-Quality (COPQ) - 5m 26s - 5.15 MB
Expansion Videos
- 6. Management Concerns about Cost-of-Poor-Quality (COPQ) - 1m 21s - 2.64 MB
- 7. Six Sigma and the Basic Nature of Business - Part A - 3m 54s - 1.80 MB
- 8. Six Sigma and the Basic Nature of Business - Part B - 2m 55s - 1.62 MB
Supporting Media
Process ManagementPerformance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Installation GuidelinesChampion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Overview - Provide an overview of the key elements that characterizes an application project
Instruction Videos
- 1. Establishing Selection Criteria for Six Sigma Projects - 5m 29s - 5.17 MB
- 2. Using the SMART Approach for Selecting Projects - 4m 11s - 3.95 MB
Expansion Videos
- 3. Proven Processes for Realizing Successful Change - 3m 14s - 1.42 MB
- 4. Methods for Effectively Managing Projects - 4m 54s - 1.96 MB
Supporting Media
Project Guidelines - Explain how to establish project selection guidelines
Instruction Videos
Expansion Videos
Supporting Media
Project Scope - Explain how to properly scope an application project
Instruction Videos
- 1. Establishing the Scope of a Viable Six Sigma Project - 5m 06s - 4.80 MB
- 2. Highlighting the Essence of a Good Six Sigma Project - 3m 36s - 3.38 MB
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Teams - Form a project team that is capable of supporting Six Sigma applications
Instruction Videos
Expansion Videos
- 2. Guidelines for Project Team Meetings - 4m 49s - 1.98 MB
- 3. Functional Roles for Project Team Members - 3m 45s - 2.08 MB
- 4. Using a Project Meeting Effectiveness Survey - 3m 06s - 1.54 MB
Supporting Media
Project Financials - Understand the role of project financials in supporting deployment success
Instruction Videos
Supporting Media
Project Management - Explain how application projects are best managed to achieve maximum results
Instruction Videos
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Project Milestones - Identify the primary milestones associated with a successful Six Sigma deployment
Instruction Videos
- 1. Maintaining a Six Sigma Project Hopper - 2m 59s - 2.85 MB
- 2. Key Milestones of a Six Sigma Project - 6m 18s - 5.95 MB
Expansion Videos
Project Charters - Understand the role of project charters and how they are used to guide implementation
Instruction Videos
Expansion Videos
- 2. Illustration of a Six Sigma Project Charter - 5m 25s - 4.84 MB
- 3. Automation of the Project Chartering Process - Part A - 3m 17s - 1.51 MB
- 4. Automation of the Project Chartering Process - Part B - 3m 20s - 1.74 MB
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
Matrix Analysis - Understand how matrices are created and used to facilitate problem solving
Instruction Videos
- 1. Nature and Purpose of Matrix Analysis - 4m 47s - 4.52 MB
- 2. Use of RxC Matrices for Decision Making - 2m 11s - 2.08 MB
Application Videos
- 3. Simulation of a General Matrix Analysis - Part A - 3m 31s - 3.79 MB
- 4. Simulation of a General Matrix Analysis - Part B - 6m 27s - 6.92 MB
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Application Videos
- 8. Construction and Interpretation of a Histogram - 6m 09s - 6.91 MB
- 9. Simulation and Interpretation of a Histogram - 6m 27s - 5.49 MB
- 10. Construction and Use of a Probability Plot - 6m 22s - 5.98 MB
- 11. Use of Histograms with Autocorrelation - 6m 48s - 8.66 MB
- 12. Use of Histograms with Common Probability Plots - 9m 26s - 9.26 MB
- 13. Use of Histograms to Support Basic Statistics - 3m 27s - 3.26 MB
- 14. Use of Histograms to Support Six Sigma Work - 4m 41s - 4.48 MB
- 15. Use of Histograms to Support Data Transformations - 5m 13s - 6.16 MB
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Application Videos
- 9. Simulation of Process Control Decisions - 2m 08s - 1.67 MB
- 10. Construction and Interpretation of an I-Chart - Part A - 5m 08s - 3.96 MB
- 11. Construction and Interpretation of an I-Chart - Part B - 2m 49s - 1.82 MB
- 12. Discovery of Time-Related Patterns - Part A - 4m 39s - 4.61 MB
- 13. Discovery of Time-Related Patterns - Part B - 4m 18s - 4.28 MB
- 14. Creation and Interpretation of Moving Range Charts - 7m 14s - 6.59 MB
- 15. Creation and Practical Use of I-MR Charts - 3m 18s - 2.41 MB
- 16. Creation and Interpretation of Xbar & R Charts - 3m 42s - 2.53 MB
- 17. Construction and Interpretation of Xbar & S Charts - 3m 36s - 2.75 MB
- 18. Simulation of an Xbar and R Chart - 2m 39s - 3.46 MB
- 19. Simulation of an SPC Chart for Defects - 3m 12s - 3.38 MB
- 20. Advanced Simulation of an SPC Chart - 4m 18s - 5.93 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Performance Yield - Explain why final yield is often higher than first-time yield
Instruction Videos
- 1. Fundamental Nature and Components of Process Yield - 3m 21s - 3.19 MB
- 2. Changes in Product and Process Yield over Time - 4m 13s - 3.98 MB
- 3. Different Perspectives of Product and Process Yield - 5m 44s - 5.44 MB
- 4. Product Yield and the Poisson Distribution - 6m 50s - 6.46 MB
Expansion Videos
- 5. Connections between Yield and Process Capacity - 0m 42s - 4.35 MB
- 6. Fundamental Concept of Throughput Yield - 2m 45s - 1.15 MB
- 7. Expanded Understanding of Throughput Yield - 3m 09s - 2.02 MB
Supporting Media
Hidden Processes - Describe the non-value added component of a process
Instruction Videos
- 1. Connecting Yield Calculations to Hidden Processes - Part A - 5m 09s - 4.86 MB
- 2. Connecting Yield Calculations to Hidden Processes - Part B - 3m 47s - 3.62 MB
- 3. Using Throughput Yield to Manage Critical Processes - 2m 02s - 1.93 MB
- 4. Linkages between Throughput Yield and Cycle Time - 9m 28s - 8.97 MB
Expansion Videos
- 5. Non-Value Added Activities Related to Hidden Processes - 2m 48s - 1.93 MB
- 6. Reasons that Hidden Processes Continue to Thrive - 5m 12s - 2.33 MB
- 7. Association between Capability and Hidden Processes - 6m 31s - 6.79 MB
- 8. Elimination of Hidden Processes and Unnecessary Costs - 6m 00s - 8.97 MB
Supporting Media
Measurement Power - Describe the role of measurement in an improvement initiative
Instruction Videos
- 1. Six Sigma and the Role of Measurement - 3m 41s - 3.47 MB
- 2. Links between DMAIC and the Need for Measurement - 3m 18s - 3.14 MB
- 3. Connecting Defects to the Idea of Uncertainty - 6m 15s - 5.92 MB
- 4. Process Improvement and the Role of Measurement - 6m 55s - 6.55 MB
- 5. Critical Connections Between Measurements and Statistics - 6m 58s - 6.59 MB
Expansion Videos
Application Videos
Supporting Media
Establishing Baselines - Explain why performance baselines are essential to realizing improvement
Instruction Videos
- 1. Nature and Use of Performance Baselines - 4m 10s - 3.94 MB
- 2. Development of Process Capability Baselines - 6m 08s - 5.80 MB
- 3. Performance Baselines and the Standard Deviation - 4m 45s - 4.50 MB
- 4. Sigma Reporting and Performance Benchmarking - 4m 42s - 4.45 MB
Expansion Videos
- 5. Extending the Need for Performance Baselining - 0m 58s - 0.37 MB
- 6. Steps for Calculating a Performance Baseline - Part A - 3m 06s - 3.93 MB
- 7. Steps for Calculating a Performance Baseline - Part B - 3m 01s - 2.07 MB
- 8. Steps for Calculating a Performance Baseline - Part C - 3m 44s - 2.08 MB
Supporting Media
Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance
Instruction Videos
- 1. Analytical Cookbook for Sigma-Based Benchmarking - 4m 25s - 4.16 MB
- 2. Construction of a Sigma-Based Benchmarking Chart - 5m 47s - 5.48 MB
- 3. Global Benchmarks for World-Class Quality - 4m 36s - 4.35 MB
- 4. Key Benchmarks for the Healthcare Industry - 3m 54s - 3.68 MB
- 5. Rate-of-Change Needed to Achieve World-Class Status - 2m 17s - 2.17 MB
- 6. Cookbook for Benchmarking Products and Services - 3m 13s - 3.07 MB
Expansion Videos
- 7. Magnitude of Change Associated with Breakthrough - 2m 24s - 1.18 MB
- 8. Case Results of Performance Benchmarking - Part A - 2m 54s - 2.14 MB
- 9. Case Results of Performance Benchmarking - Part B - 4m 43s - 3.76 MB
Supporting Media
Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting
Instruction Videos
- 1. Nature and Character of a Defect Opportunity - 6m 43s - 6.37 MB
- 2. Accounting and Reporting of Defect Opportunities - 5m 18s - 5.01 MB
Expansion Videos
- 3. Gaining a Deeper Understanding of Defect Opportunities - 1m 31s - 0.60 MB
- 4. Methods of Counting Defect Opportunities - Part A - 7m 58s - 11.15 MB
- 5. Methods of Counting Defect Opportunities - Part B - 7m 16s - 10.68 MB
- 6. Methods of Counting Defect Opportunities - Part C - 5m 41s - 6.78 MB
- 7. Basic Criteria for Defining a Defect Opportunity - 2m 50s - 2.76 MB
- 8. Linkage between Defect Opportunities and Probability - 4m 56s - 1.66 MB
- 9. Practical Application of Defect Opportunities - Part A - 5m 41s - 3.37 MB
- 10. Practical Application of Defect Opportunities - Part B - 2m 32s - 3.07 MB
Supporting Media
Process Models - Define the key features of a Six Sigma performance model
Instruction Videos
- 1. Applying a Systems Model to the Practice of Six Sigma - 6m 28s - 6.11 MB
- 2. Constructing and Using Basic Histograms - 3m 24s - 3.21 MB
- 3. Constructing a Statistical Performance Model - 6m 24s - 6.06 MB
- 4. Practical Influence of Process Shift and Drift - 4m 49s - 8.48 MB
Expansion Videos
- 5. Understanding the Nature of a Standard Deviation - 6m 36s - 7.29 MB
- 6. Consequential Impact of Process Centering Errors - 5m 39s - 2.83 MB
- 7. Time Related Influences and Process Capability Metrics - 7m 23s - 7.23 MB
- 8. Short-Term Definition of Six Sigma Performance - 5m 02s - 2.08 MB
- 9. Long-Term Definition of Six Sigma Performance - 2m 33s - 1.25 MB
Application Videos
- 10. Construction of a Performance Histogram - Part A - 4m 32s - 4.33 MB
- 11. Construction of a Performance Histogram - Part B - 4m 18s - 4.11 MB
- 12. Construction and Use of a Standard Normal Curve - 4m 02s - 3.81 MB
- 13. Using the DPMO Metric and Sigma Scale of Measure - 10m 01s - 8.90 MB
Supporting Media
Process Capability - Identify the primary indices of process capability
Instruction Videos
- 1. Understanding the Use of Process Capability Ratios - 9m 01s - 8.54 MB
- 2. Process Capability and the Sigma Scale of Measure - 10m 22s - 9.83 MB
- 3. Using Histograms to Study Process Capability - Part A - 4m 23s - 4.15 MB
- 4. Using Histograms to Study Process Capability - Part B - 4m 29s - 4.22 MB
- 5. Process Capability and the Normal Distribution - 3m 24s - 3.20 MB
- 6. Influence of Process Shifts and Drifts on Capability - 4m 26s - 4.18 MB
Expansion Videos
- 7. Understanding the Components of Process Capability - 0m 48s - 0.32 MB
- 8. Connecting Basic Probability to Indices of Capability - 8m 46s - 7.70 MB
Supporting Media
Design Complexity - Describe the impact of complexity on product and service quality
Instruction Videos
- 1. Basic Concepts of Product and Process Complexity - 1m 51s - 1.77 MB
- 2. Unmasking Product and Process Complexity - 3m 57s - 3.75 MB
- 3. Recognizing the Influence of Complexity on Yield - 5m 05s - 4.81 MB
- 4. Recognizing the Influence of Complexity on Capability - 12m 50s - 12.16 MB
Expansion Videos
Supporting Media
Champion Role - Define the operational role of a Six Sigma Champion and highlight key attributes
Instruction Videos
- 1. Marking the Six Sigma Champion as a Deployment Leader - 4m 14s - 3.99 MB
- 2. Comparing the Functional Roles of a Six Sigma Champion - 2m 22s - 2.27 MB
- 3. Critical Management Skills for a Six Sigma Champion - 3m 14s - 3.08 MB
Supporting Media
Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes
Instruction Videos
- 1. Understanding the Black Belt Naming Convention - 2m 46s - 2.64 MB
- 2. Typical Project Goals for a Six Sigma Black Belt - 2m 39s - 2.53 MB
- 3. Functional Tasks for a Six Sigma Black Belt - 7m 33s - 7.16 MB
- 4. Key Responsibilities of a Six Sigma Black Belt - 3m 14s - 3.05 MB
- 5. Six Sigma Black Belts and the DMAIC Process - 6m 10s - 5.83 MB
- 6. Creating Effective Six Sigma Black Belts - 3m 30s - 3.33 MB
- 7. Primary Characteristics of a Black Belt - Part A - 6m 24s - 6.06 MB
- 8. Primary Characteristics of a Black Belt - Part B - 4m 47s - 4.52 MB
- 9. Primary Characteristics of a Black Belt - Part C - 6m 57s - 6.59 MB
- 10. Psychology of a Six Sigma Black Belt - 5m 18s - 5.01 MB
- 11. Duration of Six Sigma Black Belt Training - 4m 20s - 4.09 MB
Supporting Media
Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes
Instruction Videos
- 1. Nature of Purpose of Six Sigma Green Belts - 4m 46s - 4.51 MB
- 2. Expectations of a Six Sigma Green Belt - 7m 20s - 6.96 MB
- 3. Utilization of Six Sigma Green Belts - 7m 29s - 7.11 MB
Supporting Media
White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes
Instruction Videos
- 1. Scope and Depth of a Six Sigma White Belt - 5m 21s - 5.05 MB
- 2. Primary Skills of a Six Sigma White Belt - 5m 52s - 5.54 MB
- 3. Knowledge Base of a Six Sigma White Belt - 4m 47s - 4.51 MB
- 4. Performance Expectations of a Six Sigma White Belt - 7m 24s - 7.01 MB
- 5. Understanding the Scope of Six Sigma White Belt Projects - 4m 59s - 4.69 MB
Supporting Media
Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed
Instruction Videos
Supporting Media
Application ProjectsProject Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Overview - Provide an overview of the key elements that characterizes an application project
Instruction Videos
- 1. Establishing Selection Criteria for Six Sigma Projects - 5m 29s - 5.17 MB
- 2. Using the SMART Approach for Selecting Projects - 4m 11s - 3.95 MB
Expansion Videos
- 3. Proven Processes for Realizing Successful Change - 3m 14s - 1.42 MB
- 4. Methods for Effectively Managing Projects - 4m 54s - 1.96 MB
Supporting Media
Project Guidelines - Explain how to establish project selection guidelines
Instruction Videos
Expansion Videos
Supporting Media
Project Scope - Explain how to properly scope an application project
Instruction Videos
- 1. Establishing the Scope of a Viable Six Sigma Project - 5m 06s - 4.80 MB
- 2. Highlighting the Essence of a Good Six Sigma Project - 3m 36s - 3.38 MB
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Teams - Form a project team that is capable of supporting Six Sigma applications
Instruction Videos
Expansion Videos
- 2. Guidelines for Project Team Meetings - 4m 49s - 1.98 MB
- 3. Functional Roles for Project Team Members - 3m 45s - 2.08 MB
- 4. Using a Project Meeting Effectiveness Survey - 3m 06s - 1.54 MB
Supporting Media
Project Financials - Understand the role of project financials in supporting deployment success
Instruction Videos
Supporting Media
Project Management - Explain how application projects are best managed to achieve maximum results
Instruction Videos
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Project Milestones - Identify the primary milestones associated with a successful Six Sigma deployment
Instruction Videos
- 1. Maintaining a Six Sigma Project Hopper - 2m 59s - 2.85 MB
- 2. Key Milestones of a Six Sigma Project - 6m 18s - 5.95 MB
Expansion Videos
Project Charters - Understand the role of project charters and how they are used to guide implementation
Instruction Videos
Expansion Videos
- 2. Illustration of a Six Sigma Project Charter - 5m 25s - 4.84 MB
- 3. Automation of the Project Chartering Process - Part A - 3m 17s - 1.51 MB
- 4. Automation of the Project Chartering Process - Part B - 3m 20s - 1.74 MB
Supporting Media
Value FocusRecognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
Supporting Media
Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
Supporting Media
Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
Supporting Media
Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
Supporting Media
Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
Supporting Media
Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
Supporting Media
Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
Supporting Media
Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
Matrix Analysis - Understand how matrices are created and used to facilitate problem solving
Instruction Videos
- 1. Nature and Purpose of Matrix Analysis - 4m 47s - 4.52 MB
- 2. Use of RxC Matrices for Decision Making - 2m 11s - 2.08 MB
Application Videos
- 3. Simulation of a General Matrix Analysis - Part A - 3m 31s - 3.79 MB
- 4. Simulation of a General Matrix Analysis - Part B - 6m 27s - 6.92 MB
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Application Videos
- 8. Construction and Interpretation of a Histogram - 6m 09s - 6.91 MB
- 9. Simulation and Interpretation of a Histogram - 6m 27s - 5.49 MB
- 10. Construction and Use of a Probability Plot - 6m 22s - 5.98 MB
- 11. Use of Histograms with Autocorrelation - 6m 48s - 8.66 MB
- 12. Use of Histograms with Common Probability Plots - 9m 26s - 9.26 MB
- 13. Use of Histograms to Support Basic Statistics - 3m 27s - 3.26 MB
- 14. Use of Histograms to Support Six Sigma Work - 4m 41s - 4.48 MB
- 15. Use of Histograms to Support Data Transformations - 5m 13s - 6.16 MB
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Application Videos
- 9. Simulation of Process Control Decisions - 2m 08s - 1.67 MB
- 10. Construction and Interpretation of an I-Chart - Part A - 5m 08s - 3.96 MB
- 11. Construction and Interpretation of an I-Chart - Part B - 2m 49s - 1.82 MB
- 12. Discovery of Time-Related Patterns - Part A - 4m 39s - 4.61 MB
- 13. Discovery of Time-Related Patterns - Part B - 4m 18s - 4.28 MB
- 14. Creation and Interpretation of Moving Range Charts - 7m 14s - 6.59 MB
- 15. Creation and Practical Use of I-MR Charts - 3m 18s - 2.41 MB
- 16. Creation and Interpretation of Xbar & R Charts - 3m 42s - 2.53 MB
- 17. Construction and Interpretation of Xbar & S Charts - 3m 36s - 2.75 MB
- 18. Simulation of an Xbar and R Chart - 2m 39s - 3.46 MB
- 19. Simulation of an SPC Chart for Defects - 3m 12s - 3.38 MB
- 20. Advanced Simulation of an SPC Chart - 4m 18s - 5.93 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Project Description - Understand how to fully define a Six Sigma application project
Instruction Videos
- 1. Common Reasons for Undertaking Six Sigma Projects - 6m 30s - 6.15 MB
- 2. Focus and Locus of Six Sigma Application Projects - 2m 30s - 2.39 MB
- 3. Connecting Application Projects to Process Capability - 8m 36s - 8.14 MB
Expansion Videos
Supporting Media
Project Overview - Provide an overview of the key elements that characterizes an application project
Instruction Videos
- 1. Establishing Selection Criteria for Six Sigma Projects - 5m 29s - 5.17 MB
- 2. Using the SMART Approach for Selecting Projects - 4m 11s - 3.95 MB
Expansion Videos
- 3. Proven Processes for Realizing Successful Change - 3m 14s - 1.42 MB
- 4. Methods for Effectively Managing Projects - 4m 54s - 1.96 MB
Supporting Media
Project Guidelines - Explain how to establish project selection guidelines
Instruction Videos
Expansion Videos
Supporting Media
Project Scope - Explain how to properly scope an application project
Instruction Videos
- 1. Establishing the Scope of a Viable Six Sigma Project - 5m 06s - 4.80 MB
- 2. Highlighting the Essence of a Good Six Sigma Project - 3m 36s - 3.38 MB
Supporting Media
Project Leadership - Recognize the actions that must occur to ensure successful project leadership
Instruction Videos
- 1. Successful Six Sigma Initiatives and Basic Leadership - 4m 57s - 4.67 MB
- 2. Success Criteria for Effective Project Leadership - 5m 25s - 5.13 MB
Expansion Videos
- 3. Stimulus-Response Theory and Human Motivation - 4m 47s - 2.83 MB
- 4. Human Behavior and the Skinner Box - 4m 11s - 2.60 MB
- 5. Maslow's Hierarchy of Human Needs - 7m 20s - 3.71 MB
- 6. Hertzberg's Theory of Human Motivation - 3m 24s - 2.08 MB
- 7. Maslow's Triangle Applied to Six Sigma Leadership - 6m 48s - 3.86 MB
- 8. Understanding the Nature and Bases of Power - 6m 35s - 4.23 MB
- 9. Famous Quotes Related to Good Leadership - 4m 02s - 2.39 MB
- 10. Understanding the Jack Welch Leadership Factors - 4m 15s - 2.67 MB
Supporting Media
Project Teams - Form a project team that is capable of supporting Six Sigma applications
Instruction Videos
Expansion Videos
- 2. Guidelines for Project Team Meetings - 4m 49s - 1.98 MB
- 3. Functional Roles for Project Team Members - 3m 45s - 2.08 MB
- 4. Using a Project Meeting Effectiveness Survey - 3m 06s - 1.54 MB
Supporting Media
Project Financials - Understand the role of project financials in supporting deployment success
Instruction Videos
Supporting Media
Project Management - Explain how application projects are best managed to achieve maximum results
Instruction Videos
Supporting Media
Project Payback - Understand the driving need for establishing project paybacks
Instruction Videos
- 1. Return-on-Investment for a Six Sigma Project - Part A - 4m 00s - 3.78 MB
- 2. Return-on-Investment for a Six Sigma Project - Part B - 6m 34s - 6.21 MB
Expansion Videos
Supporting Media
Project Milestones - Identify the primary milestones associated with a successful Six Sigma deployment
Instruction Videos
- 1. Maintaining a Six Sigma Project Hopper - 2m 59s - 2.85 MB
- 2. Key Milestones of a Six Sigma Project - 6m 18s - 5.95 MB
Expansion Videos
Project Charters - Understand the role of project charters and how they are used to guide implementation
Instruction Videos
Expansion Videos
- 2. Illustration of a Six Sigma Project Charter - 5m 25s - 4.84 MB
- 3. Automation of the Project Chartering Process - Part A - 3m 17s - 1.51 MB
- 4. Automation of the Project Chartering Process - Part B - 3m 20s - 1.74 MB
Supporting Media
Recognize Needs - Recognize the power of need fulfillment and how it links to value creation
Instruction Videos
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Define Opportunities - Understand how to define opportunities that lead to the creation of value
Instruction Videos
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Measure Conditions - Identify and evaluate the conditions that underlies improvement opportunity
Instruction Videos
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Analyze Forces - Explain how the underlying forces are identified and leveraged to create beneficial change
Instruction Videos
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Improve Settings - Establish optimal settings for each of the key forces that underpins beneficial change
Instruction Videos
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Control Variations - Discuss how unwanted variations can mask the pathway to breakthrough
Instruction Videos
Supporting Media
Standardize Factors - Understand the role and importance of standardized success factors
Instruction Videos
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Integrate Lessons - Explain how key lessons learned can be merged into a set of best practices
Instruction Videos
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Application Example - Understand how the breakthrough process can be applied to everyday life
Instruction Videos
Supporting Media
Lean PracticesLean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
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6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Quality ToolsVariable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
Matrix Analysis - Understand how matrices are created and used to facilitate problem solving
Instruction Videos
- 1. Nature and Purpose of Matrix Analysis - 4m 47s - 4.52 MB
- 2. Use of RxC Matrices for Decision Making - 2m 11s - 2.08 MB
Application Videos
- 3. Simulation of a General Matrix Analysis - Part A - 3m 31s - 3.79 MB
- 4. Simulation of a General Matrix Analysis - Part B - 6m 27s - 6.92 MB
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Application Videos
- 8. Construction and Interpretation of a Histogram - 6m 09s - 6.91 MB
- 9. Simulation and Interpretation of a Histogram - 6m 27s - 5.49 MB
- 10. Construction and Use of a Probability Plot - 6m 22s - 5.98 MB
- 11. Use of Histograms with Autocorrelation - 6m 48s - 8.66 MB
- 12. Use of Histograms with Common Probability Plots - 9m 26s - 9.26 MB
- 13. Use of Histograms to Support Basic Statistics - 3m 27s - 3.26 MB
- 14. Use of Histograms to Support Six Sigma Work - 4m 41s - 4.48 MB
- 15. Use of Histograms to Support Data Transformations - 5m 13s - 6.16 MB
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Application Videos
- 9. Simulation of Process Control Decisions - 2m 08s - 1.67 MB
- 10. Construction and Interpretation of an I-Chart - Part A - 5m 08s - 3.96 MB
- 11. Construction and Interpretation of an I-Chart - Part B - 2m 49s - 1.82 MB
- 12. Discovery of Time-Related Patterns - Part A - 4m 39s - 4.61 MB
- 13. Discovery of Time-Related Patterns - Part B - 4m 18s - 4.28 MB
- 14. Creation and Interpretation of Moving Range Charts - 7m 14s - 6.59 MB
- 15. Creation and Practical Use of I-MR Charts - 3m 18s - 2.41 MB
- 16. Creation and Interpretation of Xbar & R Charts - 3m 42s - 2.53 MB
- 17. Construction and Interpretation of Xbar & S Charts - 3m 36s - 2.75 MB
- 18. Simulation of an Xbar and R Chart - 2m 39s - 3.46 MB
- 19. Simulation of an SPC Chart for Defects - 3m 12s - 3.38 MB
- 20. Advanced Simulation of an SPC Chart - 4m 18s - 5.93 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Lean Thinking - Comprehend the underlying logic of lean thinking
Instruction Videos
- 1. Understanding the Basic Tools of Improvement - 6m 27s - 6.09 MB
- 2. Grasping the Foundation of Lean Thinking - 6m 09s - 5.82 MB
- 3. Defining the Four Principles of Lean Practice - 4m 31s - 4.26 MB
Supporting Media
PokaYoke System - Understand how PokaYoke systems can lead to quality improvement
Instruction Videos
- 1. Nature and Aims of a Poka-Yoke System - 4m 02s - 3.82 MB
- 2. Eight Principles for Poka-Yoke Application - 5m 33s - 5.24 MB
Expansion Videos
Supporting Media
6S System - Explain how the 6S system can contribute to process efficiency
Instruction Videos
Expansion Videos
Supporting Media
7W Approach - Describe how the 7W approach can be used to solve problems
Instruction Videos
Supporting Media
6M Approach - Explain how the 6M approach is used to identify sources of causation
Instruction Videos
- 1. Understanding the 6M Approach to Problem Solving (6M) - 3m 35s - 3.39 MB
- 2. Applying Fishbone Diagrams in the 6M Methodology - 2m 33s - 2.44 MB
Expansion Videos
Supporting Media
Variable Classifications - Define the various types of variables commonly encountered during quality improvement
Instruction Videos
- 1. Defining the Main Categories of Performance Variables - 1m 42s - 1.63 MB
- 2. Performance Variables and the Pareto Effect - 1m 57s - 1.86 MB
- 3. Linkage between Variables and Process Capability - 4m 53s - 4.62 MB
Supporting Media
Measurement Scales - Describe each of the four primary scales of measure and their relative power
Instruction Videos
- 1. Nature of Continuous and Discrete Variables - Part A - 4m 04s - 3.85 MB
- 2. Nature of Continuous and Discrete Variables - Part B - 4m 03s - 4.23 MB
- 3. Four Primary Scales of Measure and Definitions - Part A - 3m 55s - 3.46 MB
- 4. Four Primary Scales of Measure and Definitions - Part B - 3m 53s - 3.66 MB
Expansion Videos
Supporting Media
Problem Definition - Characterize the nature of a sound problem statement
Instruction Videos
- 1. Nature and Definition of a Practical Problem - 1m 32s - 1.48 MB
- 2. Documentation of a Process Capability Problem - 4m 12s - 3.96 MB
- 3. Understanding Process Accuracy and Precision - Part A - 2m 27s - 2.35 MB
- 4. Understanding Process Accuracy and Precision - Part B - 2m 46s - 2.65 MB
- 5. Implications of a Process Capability Problem - 2m 57s - 2.81 MB
- 6. Bridging Practical Problems and Statistical Problems - 3m 51s - 3.64 MB
- 7. Common Mistakes in Basic Problem Solving - 3m 36s - 3.44 MB
Expansion Videos
- 8. Developing the Definition of a Problem - Part A - 3m 23s - 3.76 MB
- 9. Developing the Definition of a Problem - Part B - 5m 30s - 3.37 MB
- 10. Essential Criteria for Effective Problem Solving - 5m 11s - 2.31 MB
Supporting Media
Focused Brainstorming - Explain how focused brainstorming is used to facilitate improvement efforts
Instruction Videos
Expansion Videos
- 2. Key Phases of Effective Brainstorming - Part A - 3m 01s - 1.39 MB
- 3. Key Phases of Effective Brainstorming - Part B - 3m 57s - 2.84 MB
Supporting Media
Process Mapping - Understand how to define the flow of a process and map its operations
Instruction Videos
- 1. Nature and Purpose of Process Mapping - 4m 41s - 4.42 MB
- 2. Constructing and Using a Process Flow Chart - 1m 15s - 2.01 MB
- 3. Documentation of an Example Process - 5m 04s - 4.78 MB
- 4. Effective Use of Process Mapping Templates - 1m 52s - 1.80 MB
Expansion Videos
- 5. Extension of Basic Process Mapping Techniques - 3m 58s - 15.09 MB
- 6. Creation and Use of Process Descriptions - 3m 20s - 4.32 MB
- 7. Using Process Maps to Facilitate Process Modeling - 4m 10s - 4.07 MB
Supporting Media
SIPOC Diagram - Describe the nature and purpose of an SIPOC diagram
Instruction Videos
- 1. Nature and Purpose of SIPOC Diagrams - Part A - 4m 45s - 4.49 MB
- 2. Nature and Purpose of SIPOC Diagrams - Part B - 3m 41s - 3.48 MB
Supporting Media
Force-Field Analysis - Utilize force field analysis to solve problems
Instruction Videos
- 1. Nature and Purpose of a Force Field Analysis - 3m 51s - 3.63 MB
- 2. Definition of Driving and Restraining Forces - 1m 34s - 1.50 MB
- 3. Creation and Interpretation of a Force Field Diagram - 3m 42s - 3.52 MB
- 4. Facilitating Decisions through Force Field Analysis - 3m 41s - 3.48 MB
Expansion Videos
Supporting Media
Matrix Analysis - Understand how matrices are created and used to facilitate problem solving
Instruction Videos
- 1. Nature and Purpose of Matrix Analysis - 4m 47s - 4.52 MB
- 2. Use of RxC Matrices for Decision Making - 2m 11s - 2.08 MB
Application Videos
- 3. Simulation of a General Matrix Analysis - Part A - 3m 31s - 3.79 MB
- 4. Simulation of a General Matrix Analysis - Part B - 6m 27s - 6.92 MB
Supporting Media
C&E Analysis - Explain how C&E matrices can be used to solve quality problems
Instruction Videos
- 1. Understanding the Nature and Purpose of C&E Analysis - 2m 57s - 2.82 MB
- 2. Pragmatic Application of a C&E Matrix - 3m 05s - 2.94 MB
Supporting Media
Performance Sampling - Explain how to design and implement a sampling plan
Instruction Videos
- 1. Nature and Purpose of a Performance Sampling - 1m 48s - 1.72 MB
- 2. Underlying Principles of Random Sampling - 2m 23s - 2.28 MB
- 3. Underlying Principles of Stratified Sampling - 3m 39s - 3.45 MB
- 4. Basic Nature and Use of Sequential Sampling - 2m 17s - 2.19 MB
Expansion Videos
Application Videos
Supporting Media
Check Sheets - Understand how check sheets can be used for purposes of data collection
Instruction Videos
- 1. Nature and Purpose of Check Sheets - 3m 05s - 2.94 MB
- 2. Use of Check Sheets to Facilitate Data Collection - 3m 35s - 3.38 MB
Expansion Videos
Application Videos
Supporting Media
Analytical Charts - Identify the general range of analytical charts that can be used to assess performance
Instruction Videos
Application Videos
- 2. Fundamental Purpose and Use of Bar Charts - 4m 45s - 5.70 MB
- 3. Fundamental Purpose and Use of Pie Charts - 3m 18s - 2.86 MB
- 4. Illustration of Common Graphing Techniques - 5m 17s - 6.45 MB
Supporting Media
Pareto Charts - Explain how Pareto charts can be used to isolate improvement leverage
Instruction Videos
Application Videos
- 2. Creation and Use of a Pareto Chart - Part A - 6m 00s - 7.71 MB
- 3. Creation and Use of a Pareto Chart - Part B - 6m 36s - 5.57 MB
- 4. Advanced Application of Pareto Analysis - 5m 16s - 5.43 MB
Supporting Media
Run Charts - Utilize run charts to assess and characterize time-based process data
Instruction Videos
Application Videos
- 2. Creation and Use of a Run Chart - 4m 34s - 4.61 MB
- 3. Creation and Use of a Time Series Plot - 3m 34s - 3.03 MB
Supporting Media
Multi-Vari Charts - Define the major families of variation and how they can be graphed
Instruction Videos
- 1. Key Concepts Underlying Multi-Vari Analysis - 4m 44s - 4.47 MB
- 2. Nature and Purpose of Multi-Vari Charts - 5m 12s - 4.90 MB
- 3. Example Application of a Multi-Vari Chart - Part A - 5m 31s - 5.22 MB
- 4. Example Application of a Multi-Vari Chart - Part B - 6m 24s - 6.04 MB
- 5. Example Application of a Multi-Vari Chart - Part C - 4m 13s - 3.97 MB
- 6. Example Application of a Multi-Vari Chart - Part D - 2m 22s - 2.26 MB
- 7. Application of Multi-Vari Charts in Six Sigma Work - 4m 14s - 4.00 MB
Application Videos
- 8. Construction and Interpretation of Multi-Vari Charts - 9m 01s - 4.98 MB
- 9. Advanced Description and Use of Multi-Vari Charts - 3m 19s - 3.35 MB
- 10. Simulated Application of a Multi-Vari Problem - 4m 29s - 4.48 MB
Supporting Media
Correlation Charts - Utilize a correlation chart to illustrate the association between two variables
Instruction Videos
- 1. Nature and Purpose of Correlation Charts - 4m 49s - 4.55 MB
- 2. Use of Scatter Plots for Predicting Performance - 3m 57s - 3.72 MB
- 3. Understanding Nonlinear Variable Relationships - 2m 59s - 2.84 MB
Application Videos
- 4. Construction and Use of a Scatter Plot - Part A - 5m 35s - 4.59 MB
- 5. Construction and Use of a Scatter Plot - Part B - 5m 35s - 4.14 MB
- 6. Using Conditional Distributions in Forecasting Work - 5m 56s - 5.64 MB
- 7. Creation and Interpretation of a Fitted Line Plot - 3m 26s - 4.24 MB
- 8. Illustrated Nature and Meaning of Inverse Correlation - 1m 39s - 1.65 MB
- 9. Use and Interpretation of Marginal Distribution Plots - 4m 07s - 3.05 MB
- 10. Use and Interpretation of 3D Scatter Plots - 5m 12s - 4.96 MB
- 11. Use and Interpretation of Stratified Scatter Plots - 4m 48s - 3.94 MB
- 12. Use and Interpretation of a Matrix Plot - 5m 05s - 4.17 MB
- 13. Basic Concept of a Fitted-Line Regression Plot - 3m 08s - 1.34 MB
- 14. Advanced Application and Use of Scatter Plots - 5m 08s - 5.15 MB
Supporting Media
Frequency Tables - Explain how to construct and interpret a frequency table
Instruction Videos
Application Videos
- 2. Creation and Interpretation of a Frequency Table - 5m 34s - 7.04 MB
- 3. Extended Application of Frequency Tables - Part A - 3m 34s - 4.04 MB
- 4. Extended Application of Frequency Tables - Part B - 1m 47s - 2.11 MB
Supporting Media
Performance Histograms - Construct and interpret a histogram and describe several purposes
Instruction Videos
- 1. Nature and Purpose of a Histogram - 5m 23s - 5.10 MB
- 2. Inclusion of Specification Limits on Histograms - 4m 36s - 4.35 MB
- 3. Use of Histograms in Process Capability Work - 2m 34s - 2.45 MB
- 4. Use of Histograms with Scatter Plots - 2m 52s - 2.73 MB
- 5. Use of Histograms with Experimental Design - 2m 28s - 2.36 MB
- 6. Use of Histograms for Characterizing Distributions - 5m 08s - 4.87 MB
Expansion Videos
Application Videos
- 8. Construction and Interpretation of a Histogram - 6m 09s - 6.91 MB
- 9. Simulation and Interpretation of a Histogram - 6m 27s - 5.49 MB
- 10. Construction and Use of a Probability Plot - 6m 22s - 5.98 MB
- 11. Use of Histograms with Autocorrelation - 6m 48s - 8.66 MB
- 12. Use of Histograms with Common Probability Plots - 9m 26s - 9.26 MB
- 13. Use of Histograms to Support Basic Statistics - 3m 27s - 3.26 MB
- 14. Use of Histograms to Support Six Sigma Work - 4m 41s - 4.48 MB
- 15. Use of Histograms to Support Data Transformations - 5m 13s - 6.16 MB
Supporting Media
Basic Probability - Understand basic probability theory and how it relates to process improvement
Instruction Videos
- 1. Basic Understanding and Principles of Probability - 6m 30s - 6.14 MB
- 2. Linking Performance Yield to Basic Probability - 5m 33s - 5.25 MB
- 3. Connecting Probability Theory to a Pair of Dice - 5m 44s - 5.41 MB
- 4. Associating Basic Probability and Histograms - 6m 14s - 5.90 MB
Expansion Videos
Supporting Media
Control Charts - Explain the purpose of statistical process control charts and the logic of their operation
Instruction Videos
- 1. Definition of Statistical Process Control (SPC) - 4m 38s - 4.37 MB
- 2. Nature and Purpose of Control Charts - 6m 55s - 6.54 MB
- 3. Purpose and Use of Statistical Control Limits - 6m 18s - 5.95 MB
- 4. Decision Making and the Use of SPC Charts - 3m 01s - 2.85 MB
- 5. Construction and Interpretation of SPC Charts - 5m 54s - 5.58 MB
- 6. Common Patterns of Variation on SPC Charts - 11m 43s - 11.10 MB
- 7. Use of Zone Testing with SPC Charts - 6m 57s - 6.57 MB
- 8. Basic SPC Charts for Continuous Variables - 8m 44s - 8.27 MB
Application Videos
- 9. Simulation of Process Control Decisions - 2m 08s - 1.67 MB
- 10. Construction and Interpretation of an I-Chart - Part A - 5m 08s - 3.96 MB
- 11. Construction and Interpretation of an I-Chart - Part B - 2m 49s - 1.82 MB
- 12. Discovery of Time-Related Patterns - Part A - 4m 39s - 4.61 MB
- 13. Discovery of Time-Related Patterns - Part B - 4m 18s - 4.28 MB
- 14. Creation and Interpretation of Moving Range Charts - 7m 14s - 6.59 MB
- 15. Creation and Practical Use of I-MR Charts - 3m 18s - 2.41 MB
- 16. Creation and Interpretation of Xbar & R Charts - 3m 42s - 2.53 MB
- 17. Construction and Interpretation of Xbar & S Charts - 3m 36s - 2.75 MB
- 18. Simulation of an Xbar and R Chart - 2m 39s - 3.46 MB
- 19. Simulation of an SPC Chart for Defects - 3m 12s - 3.38 MB
- 20. Advanced Simulation of an SPC Chart - 4m 18s - 5.93 MB
Supporting Media
Concept Integration - Understand how to sequence a given selection of quality tools to better solve problems
Instruction Videos
- 1. Integrated Application of Basic Quality Tools - Part A - 7m 19s - 6.93 MB
- 2. Integrated Application of Basic Quality Tools - Part B - 5m 20s - 5.04 MB
- 3. Integrated Application of Basic Quality Tools - Part C - 4m 17s - 4.04 MB
- 4. Integrated Application of Basic Quality Tools - Part D - 4m 22s - 4.14 MB
Expansion Videos
Application Videos
- 6. Practical Application of Quality Tools - Part A - 7m 44s - 7.02 MB
- 7. Practical Application of Quality Tools - Part B - 6m 52s - 6.97 MB
- 8. Practical Application of Quality Tools - Part C - 5m 14s - 5.43 MB
- 9. Practical Application of Quality Tools - Part D - 3m 06s - 2.67 MB
- 10. Practical Application of Quality Tools - Part E - 4m 19s - 3.17 MB
- 11. Practical Application of Quality Tools - Part F - 5m 17s - 4.95 MB
- 12. Practical Application of Quality Tools - Part G - 3m 41s - 4.16 MB
Supporting Media
Basic StatisticsPerformance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Continuous CapabilityPerformance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Performance Variables - Identify and describe the types of variables typically encountered in field work
Instruction Videos
- 1. Key Types of Six Sigma Performance Variables - 6m 50s - 6.47 MB
- 2. Relationship between Performance Variables and Data - 3m 36s - 3.40 MB
Supporting Media
Statistical Notation - Recognize and interpret the conventional forms of statistical notation
Instruction Videos
- 1. Nature and Purpose of Statistical Notation - 3m 45s - 3.56 MB
- 2. Summation and the Related Statistical Notation - 3m 44s - 3.51 MB
- 3. Multiplication and the Related Statistical Notation - 3m 48s - 3.57 MB
- 4. Use and Application of Double Summation - 7m 35s - 7.17 MB
- 5. Meaning and Use of Sub-Script Notation - 4m 15s - 4.02 MB
- 6. Common Types of Notation Used in Statistical Work - 7m 58s - 7.55 MB
Application Videos
- 7. Spreadsheet Method for Simple Addition - Part A - 3m 25s - 4.40 MB
- 8. Spreadsheet Method for Simple Addition - Part B - 4m 55s - 5.50 MB
- 9. Spreadsheet Method for Simple Multiplication - 3m 10s - 3.94 MB
- 10. Spreadsheet Method for Double Summation - 2m 18s - 2.73 MB
Supporting Media
Performance Variation - Explain the basic nature of variation and how it can adversely impact quality
Instruction Videos
- 1. Understanding the Nature and Character of Variation - 7m 13s - 6.85 MB
- 2. Describing a Deviation in Performance Expectation - 3m 20s - 3.15 MB
- 3. Grasping the Implications of Common Variation - Part A - 5m 03s - 2.62 MB
- 4. Grasping the Implications of Common Variation - Part B - 6m 48s - 6.44 MB
Supporting Media
Normal Distribution - Describe the features and properties that are characteristic of a normal distribution
Instruction Videos
- 1. Characterization and Use of a Normal Distribution - 6m 47s - 6.42 MB
- 2. Understanding the Nature and Purpose of Exact Limits - 4m 10s - 3.93 MB
- 3. Nature and Use of Scaled Intervals - Part A - 4m 42s - 4.43 MB
- 4. Nature and Use of Scaled Intervals - Part B - 3m 22s - 3.16 MB
- 5. Connecting Sample Size and Interval Width - 3m 50s - 3.62 MB
- 6. Exploring the Equation for a Normal Distribution - 8m 49s - 8.38 MB
- 7. Links between a Frequency Table and Bell Curve - 5m 26s - 5.14 MB
Expansion Videos
Application Videos
- 9. Statistical Fit of Empirical Data to a Bell Curve - 5m 38s - 7.52 MB
- 10. Simulation and Interpretation of a Z Distribution - 4m 12s - 3.32 MB
Supporting Media
Distribution Analysis - Explain how to test the assumption that a set of data is normally distributed
Instruction Videos
- 1. Nature and Purpose of Distribution Analysis - 3m 08s - 3.01 MB
- 2. Probability Plot Associated with a Normal Distribution - 7m 39s - 7.24 MB
Supporting Media
Location Indices - Identify, compute, and interpret the mean, median, and mode
Instruction Videos
- 1. Three Primary Indices of Central Location - 4m 13s - 3.99 MB
- 2. Computation of a Simple Mean and Mode - 2m 39s - 2.53 MB
- 3. Computation and Interpretation of a Median - 5m 34s - 5.26 MB
- 4. Distribution of Sampling Averages and Implications - 5m 17s - 4.99 MB
Expansion Videos
- 5. Links between Sample Size and Spread - Part A - 5m 01s - 4.68 MB
- 6. Links between Sample Size and Spread - Part B - 5m 50s - 3.18 MB
Application Videos
- 7. Calculation and Interpretation of Location Indices - Part A - 6m 25s - 9.11 MB
- 8. Calculation and Interpretation of Location Indices - Part B - 4m 49s - 5.93 MB
- 9. Calculation and Interpretation of Location Indices - Part C - 2m 17s - 3.05 MB
Supporting Media
Dispersion Indices - Identify, compute, and interpret the range, variance, and standard deviation
Instruction Videos
- 1. Understanding the Basic Idea of Data Dispersion - 3m 54s - 3.68 MB
- 2. Exploring an Example Set of Raw Deviations - 3m 50s - 3.63 MB
- 3. Examining the Nature and Use of a Mean Deviation - 6m 10s - 5.84 MB
- 4. Examining the Nature and Use of a Quadratic Deviation - 9m 06s - 8.65 MB
- 5. Understanding and Interrogating the Sum-of-Squares (SS) - 5m 25s - 5.13 MB
- 6. Using the Variance to Assess Dispersion - 4m 23s - 4.14 MB
- 7. Using the Standard Deviation to Assess Dispersion - 6m 36s - 6.24 MB
- 8. Geometric Visualization of a Standard Deviation - 3m 58s - 3.75 MB
- 9. Geometric Visualization of a Variance - 9m 36s - 9.11 MB
Application Videos
- 10. Hand Calculation of a Standard Deviation - Part A - 5m 39s - 7.43 MB
- 11. Hand Calculation of a Standard Deviation - Part B - 3m 54s - 4.79 MB
- 12. Hand Calculation of a Standard Deviation - Part C - 4m 32s - 6.00 MB
- 13. Calculation and Use of a Simple Range - 2m 31s - 2.97 MB
- 14. Range Method for Calculating the Standard Deviation - 7m 03s - 9.47 MB
Supporting Media
Deviation Freedom - Explain the concept of degrees-of-freedom and how it is used in statistical work
Instruction Videos
- 1. Describing Degrees-of-Freedom and Key Insights - 5m 41s - 5.38 MB
- 2. Establishing and Interpreting Degrees-of-Freedom (DF) - 5m 01s - 4.75 MB
- 3. Links between Degrees-of-Freedom and Statistics - 2m 39s - 2.53 MB
Application Videos
- 4. Spreadsheet Calculation for Degrees-of-Freedom (DF) - 6m 01s - 7.60 MB
- 5. Defining the Degrees-of-Freedom for a Simple Matrix - 5m 31s - 6.36 MB
- 6. Degrees-of-Freedom in the Context of Sub grouping - 4m 54s - 6.76 MB
Supporting Media
Standard Transform - Describe how to transform a set of raw data into standard normal deviates
Instruction Videos
Application Videos
- 2. Calculation of the Standard Normal Deviate (Z) - 5m 22s - 7.22 MB
- 3. Linkage between Z Values and Histograms - Part A - 5m 39s - 7.19 MB
- 4. Linkage between Z Values and Histograms - Part B - 6m 50s - 8.63 MB
- 5. Linkage between Z Values and Histograms - Part C - 9m 10s - 9.14 MB
- 6. Connection between Z Values and Performance Specifications - 8m 12s - 11.12 MB
- 7. Uses and Implications of an Equivalent Z Value (Z.EQ) - 4m 10s - 5.26 MB
Supporting Media
Standard Z-Probability - Describe how to convert a standard normal deviate into its corresponding probability
Instruction Videos
Expansion Videos
Application Videos
- 3. Creation of a Standard Normal Probability Table - 6m 31s - 9.20 MB
- 4. Spreadsheet Calculation of Standard Z Probabilities - 7m 53s - 10.99 MB
- 5. Spreadsheet Calculation of Defect Probabilities - Part A - 7m 12s - 10.13 MB
- 6. Spreadsheet Calculation of Defect Probabilities - Part B - 3m 40s - 4.35 MB
Supporting Media
Central Limit - Understand that the distribution of sampling averages follows a normal distribution
Instruction Videos
Application Videos
- 2. Demonstrating the Central Limit Theorem - Part A - 7m 59s - 7.91 MB
- 3. Demonstrating the Central Limit Theorem - Part B - 4m 13s - 4.09 MB
Supporting Media
Standard Error - Recognize that the dispersion of sampling averages is described by the standard error
Instruction Videos
- 1. Nature and Composition of the Standard Error - 6m 46s - 6.41 MB
- 2. Standard Errors and the Normal Distribution - 2m 52s - 2.73 MB
- 3. Applications and Uses of the Standard Error - 3m 54s - 3.69 MB
Supporting Media
Student's Distribution - Understand that the T distribution applies when sampling is less than infinite
Instruction Videos
Supporting Media
Standard T-Probability - Describe how to convert a T value into its corresponding probability
Instruction Videos
Application Videos
- 2. Spreadsheet Setup and Calculation of T-Probabilities - 5m 23s - 6.23 MB
- 3. Impact of Degrees-of-Freedom on T-Values and Probability - 5m 50s - 6.44 MB
Supporting Media
Statistics Simulation - Employ basic statistics to analyze data generated by the process simulator
Application Videos
Performance Specifications - Explain the basic nature and purpose of performance specification limits
Instruction Videos
- 1. Nature and Purpose of Performance Specifications - 3m 26s - 3.27 MB
- 2. Primary Types of Performance Specifications - 5m 45s - 5.45 MB
- 3. Specification Targets and Process Centering Error - 3m 03s - 2.91 MB
- 4. Illustrated Use of Performance Limits and Targets - 2m 25s - 2.32 MB
Supporting Media
Cp Index - Compute and interpret Cp
Instruction Videos
Application Videos
Supporting Media
Cpk Index - Compute and interpret Cpk
Instruction Videos
- 1. Nature and Calculation of a Cpk Capability Index - 6m 44s - 6.38 MB
- 2. Pragmatic Connection between a Z-Value and Cpk - 5m 05s - 4.79 MB
Application Videos
Supporting Media
Pp Index - Compute and interpret Pp
Instruction Videos
Application Videos
- 2. Calculation and Interpretation of a Pp Ratio - Part A - 3m 50s - 4.78 MB
- 3. Calculation and Interpretation of a Pp Ratio - Part B - 5m 55s - 7.63 MB
Supporting Media
Ppk Index - Compute and interpret Ppk
Instruction Videos
- 1. Ppk Index as a Measure of Longitudinal Capability - 10m 04s - 9.58 MB
- 2. Comparison of Short-Term and Long-Term Capability Indices - 4m 14s - 4.00 MB
Application Videos
Supporting Media
Discrete CapabilityDefect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Hypothesis TestingStatistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Defect Metrics - Identify and describe the defect metrics commonly used in Six Sigma work
Instruction Videos
- 1. Nature and Purpose of Defect-Based Metrics - Part A - 4m 22s - 4.13 MB
- 2. Nature and Purpose of Defect-Based Metrics - Part B - 7m 04s - 6.69 MB
Supporting Media
Defect Opportunities - Understand the nature and purpose of defect opportunities in terms of quality reporting
Instruction Videos
- 1. Understanding the Nature and Character of Complexity - 5m 37s - 5.32 MB
- 2. Defining an Opportunity and Exploring the Implications - 3m 50s - 3.61 MB
- 3. Exploring the Key Elements of a Defect Opportunity - 5m 52s - 5.56 MB
- 4. Concept of Kinetic and Potential Defect Opportunities - 5m 16s - 4.98 MB
- 5. Accounting and Reporting Defect Opportunities - Part A - 6m 13s - 5.88 MB
- 6. Accounting and Reporting Defect Opportunities - Part B - 4m 15s - 4.02 MB
- 7. Accounting and Reporting Defect Opportunities - Part C - 5m 12s - 4.94 MB
- 8. Accounting and Reporting Defect Opportunities - Part D - 6m 53s - 6.52 MB
Supporting Media
Binomial Distribution - Describe the features and properties that are characteristic of a binomial distribution
Instruction Videos
- 1. Nature and Purpose of a Binomial Distribution - 6m 43s - 6.36 MB
- 2. Anatomy and Applications of a Binomial Distribution - 4m 54s - 4.64 MB
Expansion Videos
- 3. Binomial Distribution and Sample Size - Part A - 4m 12s - 2.12 MB
- 4. Binomial Distribution and Sample Size - Part B - 2m 52s - 1.45 MB
Application Videos
- 5. Simulation of a Binomial Distribution - 8m 41s - 10.77 MB
- 6. Essential Use of a Binomial and Poisson Distribution - 4m 44s - 4.99 MB
- 7. Linkage between Yield and a Binomial Distribution - 6m 28s - 6.43 MB
- 8. Concept and Implications of Run Length - Part A - 2m 48s - 2.77 MB
- 9. Concept and Implications of Run Length - Part B - 4m 19s - 4.36 MB
- 10. Simulation and Analysis of Run Length - Part A - 4m 18s - 4.54 MB
- 11. Simulation and Analysis of Run Length - Part B - 5m 03s - 5.87 MB
- 12. Simulation and Analysis of Run Length - Part C - 4m 17s - 5.23 MB
Supporting Media
Poisson Distribution - Describe the features and properties that are characteristic of the Poisson distribution
Instruction Videos
- 1. Nature and Purpose of a Poisson Distribution - 2m 06s - 2.02 MB
- 2. Linkage between Yield and a Poisson Distribution - 7m 24s - 7.01 MB
Application Videos
- 3. Simulation of a Poisson Distribution - Part A - 4m 22s - 4.65 MB
- 4. Simulation of a Poisson Distribution - Part B - 3m 43s - 4.26 MB
- 5. Simulation of a Poisson Distribution - Part C - 7m 32s - 10.20 MB
- 6. Graphical Analysis of a Poisson Distribution - 5m 13s - 7.18 MB
- 7. Forecasting Total Defects-Per-Unit - Part A - 5m 00s - 6.94 MB
- 8. Forecasting Total Defects-Per-Unit - Part B - 4m 11s - 4.29 MB
Supporting Media
Throughput Yield - Compute and interpret throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
Supporting Media
Rolled Yield - Compute and interpret rolled-throughput yield in the context of Six Sigma work
Instruction Videos
Application Videos
- 2. Simulation of Rolled-Throughput Yield (Y.RT) - Part A - 5m 02s - 7.09 MB
- 3. Simulation of Rolled-Throughput Yield (Y.RT) - Part B - 8m 45s - 12.20 MB
Supporting Media
Statistical Inferences - Explain the concept of a statistical inference and its primary benefits
Instruction Videos
Expansion Videos
Application Videos
- 3. Analytical Perspective of Statistical Inferences - Part A - 6m 55s - 9.72 MB
- 4. Analytical Perspective of Statistical inferences - Part B - 5m 43s - 7.21 MB
Supporting Media
Statistical Questions - Explain the nature and purpose of a statistical question
Instruction Videos
- 1. Nature and Purpose of Statistical Questions - Part A - 4m 39s - 4.38 MB
- 2. Nature and Purpose of Statistical Questions - Part B - 2m 21s - 2.24 MB
Supporting Media
Statistical Problems - Understand why practical problems must be translated into statistical problems
Instruction Videos
- 1. Nature and Implications of Statistical Problems - Part A - 5m 32s - 5.24 MB
- 2. Nature and Implications of Statistical Problems - Part B - 5m 11s - 4.92 MB
Supporting Media
Null Hypotheses - Define the nature and role of null hypotheses when making process improvements
Instruction Videos
- 1. Nature and Purpose of a Null Hypothesis - Part A - 8m 18s - 7.86 MB
- 2. Nature and Purpose of a Null Hypothesis - Part B - 6m 22s - 6.02 MB
- 3. Null Hypotheses and the Distribution of Chance - Part A - 3m 45s - 3.54 MB
- 4. Null Hypotheses and the Distribution of Chance - Part B - 4m 11s - 3.95 MB
Supporting Media
Alternate Hypotheses - Define the nature and role of alternate hypotheses when making process improvements
Instruction Videos
- 1. Nature and Aim of the Alternate Hypothesis - Part A - 7m 34s - 7.17 MB
- 2. Nature and Aim of the Alternate Hypothesis - Part B - 5m 41s - 5.38 MB
Supporting Media
Statistical Significance - Explain the concept of statistical significance versus practical significance
Instruction Videos
- 1. Meaning and Implication of Statistical Significance - 6m 58s - 6.59 MB
- 2. Alternate Hypotheses and Statistical Significance - 9m 03s - 8.57 MB
- 3. Illustration and Explanation of Statistical Significance - 6m 03s - 5.73 MB
- 4. Statistical Significance and the Standard Error - Part A - 3m 56s - 3.71 MB
- 5. Statistical Significance and the Standard Error - Part B - 8m 31s - 8.07 MB
Supporting Media
Alpha Risk - Explain the concept of alpha risk in terms of the alternate hypothesis
Instruction Videos
Expansion Videos
Application Videos
- 3. Links between the Sample Mean and Alpha Risk - 8m 07s - 9.87 MB
- 4. Links between the Sample Variance and Alpha Risk - 4m 26s - 5.83 MB
Supporting Media
Confidence IntervalsMean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Control MethodsStatistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Mean Distribution - Comprehend and characterize the distribution of sampling averages
Instruction Videos
Supporting Media
Mean Interval - Compute and interpret the confidence interval of a mean
Instruction Videos
- 1. Establishing Confidence Intervals for the Mean - Part A - 4m 51s - 4.58 MB
- 2. Establishing Confidence Intervals for the Mean - Part B - 8m 50s - 8.38 MB
- 3. Establishing Confidence Intervals for the Mean - Part C - 3m 22s - 3.21 MB
- 4. Establishing Confidence Intervals for the Mean - Part D - 6m 25s - 6.06 MB
- 5. Interpretation of a Mean Confidence Interval - Part A - 7m 06s - 6.72 MB
- 6. Interpretation of a Mean Confidence Interval - Part B - 3m 25s - 3.23 MB
Supporting Media
Variance Distribution - Comprehend and characterize the distribution of sampling variances
Instruction Videos
- 1. Exploring the Distribution of Sampling Variances - Part A - 2m 43s - 2.60 MB
- 2. Exploring the Distribution of Sampling Variances - Part B - 7m 59s - 7.58 MB
- 3. Exploring the Distribution of Sampling Variances - Part C - 2m 38s - 2.52 MB
Application Videos
Supporting Media
Variance Interval - Compute and interpret the confidence interval of a variance
Instruction Videos
- 1. Establishing Confidence Intervals for the Variance - Part A - 5m 32s - 5.24 MB
- 2. Establishing Confidence Intervals for the Variance - Part B - 7m 15s - 6.87 MB
- 3. Establishing Confidence Intervals for the Variance - Part C - 6m 01s - 5.68 MB
Supporting Media
Proportion Distribution - Comprehend and characterize the distribution of sampling proportions
Instruction Videos
Supporting Media
Proportion Interval - Compute and interpret the confidence interval of a proportion
Instruction Videos
- 1. Establishing Confidence Intervals for a Proportion - Part A - 7m 42s - 7.30 MB
- 2. Establishing Confidence Intervals for a Proportion - Part B - 6m 16s - 5.93 MB
Application Videos
- 3. Confidence Interval of Process Yield and Interpretation - 3m 14s - 1.81 MB
- 4. Testing a Proportion Using a Basic Z-Test - Part A - 3m 48s - 3.19 MB
- 5. Testing a Proportion Using a Basic Z-Test - Part B - 2m 38s - 2.28 MB
- 6. Impact of Sample Size on Discrete Confidence Intervals - 3m 24s - 3.51 MB
Supporting Media
Statistical Control - Explain the meaning of statistical control in terms of random variation
Instruction Videos
- 1. Nature and Purpose of Statistical Process Control - 5m 48s - 5.55 MB
- 2. Statistical Limits for Process Control Charts - Part A - 7m 10s - 6.78 MB
- 3. Statistical Limits for Process Control Charts - Part B - 4m 32s - 4.28 MB
Application Videos
- 4. Classical Approach for Adjusting Processes - Part A - 3m 08s - 1.00 MB
- 5. Classical Approach for Adjusting Processes - Part B - 2m 39s - 0.64 MB
- 6. Classical Approach for Adjusting Processes - Part C - 8m 20s - 2.63 MB
Supporting Media
Control Logic - Explain the logic that underpins the application of a control chart
Instruction Videos
- 1. Logic of Statistical Process Control Methods - Part A - 7m 32s - 7.13 MB
- 2. Logic of Statistical Process Control Methods - Part B - 3m 51s - 3.63 MB
Application Videos
Supporting Media
Control Limits - Reconcile the difference between specification limits and control limits
Instruction Videos
- 1. Nature and Purpose of Statistical Control Limits - Part A - 6m 09s - 5.81 MB
- 2. Nature and Purpose of Statistical Control Limits - Part B - 8m 07s - 7.67 MB
- 3. Links between Process Capability and Statistical Control - 5m 46s - 5.44 MB
Application Videos
Supporting Media
Chart Selection - Explain how to rationally select a control chart
Instruction Videos
- 1. Basis for Selecting Process Control Charts - Part A - 4m 35s - 4.33 MB
- 2. Basis for Selecting Process Control Charts - Part B - 3m 32s - 3.32 MB
Supporting Media
Chart Interpretation - Interpret an SPC chart in terms of its control limits
Instruction Videos
- 1. Interpretation of Statistical Process Control Charts - 11m 36s - 10.98 MB
- 2. Common Patterns Associated with Control Charts - 10m 02s - 9.51 MB
Application Videos
Supporting Media
Variables Chart - Characterize the role and purpose of a variables chart
Instruction Videos
Application Videos
Supporting Media
Attribute Chart - Characterize the role and purpose of an attribute chart
Instruction Videos
Application Videos
Supporting Media
Individuals Chart - Construct and interpret an individuals control chart
Instruction Videos
Application Videos
Supporting Media
Proportion Chart - Construct and interpret a control chart for sampling proportions
Instruction Videos
Application Videos
- 2. Application and Interpretation of a P Chart - 4m 26s - 4.28 MB
- 3. Application and Interpretation of a Yield Chart - 4m 37s - 4.58 MB
Supporting Media
Defect Chart - Construct and interpret a control chart for defect occurrences
Instruction Videos
Application Videos
- 2. Application and Interpretation of a DPU Chart - 5m 57s - 3.63 MB
- 3. Application and Interpretation of a C Chart - 5m 32s - 6.47 MB
Supporting Media
Parametric MethodsMean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Chi-Square MethodsStatistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Mean Differences - Determine if two means are statistically different from each other
Instruction Videos
- 1. Statistical Reasoning behind the Test of a Single Mean - 5m 21s - 5.06 MB
- 2. Statistical Tools for Testing a Single Mean - Part A - 6m 07s - 5.79 MB
- 3. Statistical Tools for Testing a Single Mean - Part B - 15m 16s - 12.43 MB
- 4. Two-Group Comparison of Mean Differences - Part A - 8m 28s - 8.01 MB
- 5. Two-Group Comparison of Mean Differences - Part B - 7m 37s - 7.22 MB
- 6. Two-Group Comparison of Mean Differences - Part C - 14m 09s - 12.92 MB
- 7. Two-Group Comparison of Mean Differences - Part D - 6m 19s - 5.99 MB
Expansion Videos
- 8. Simulation of a Typical Two-Group Comparison - Part A - 7m 14s - 3.77 MB
- 9. Simulation of a Typical Two-Group Comparison - Part B - 4m 00s - 2.17 MB
- 10. Simulation of a Typical Two-Group Comparison - Part C - 4m 16s - 2.23 MB
- 11. Simulation of a Typical Two-Group Comparison - Part D - 3m 14s - 1.95 MB
Application Videos
- 12. Calculations for a 2-Sample T-Test - Part A - 5m 09s - 6.41 MB
- 13. Calculations for a 2-Sample T-Test - Part B - 5m 29s - 7.25 MB
- 14. Calculations for a 2-Sample T-Test - Part C - 5m 14s - 5.99 MB
Supporting Media
Variance Differences - Determine if two variances are statistically different from each other
Instruction Videos
- 1. Nature and Purpose of a Two-Group Variance Test - 3m 14s - 3.04 MB
- 2. Execution and Analysis of a 2-Sample F-Test - Part A - 6m 50s - 6.46 MB
- 3. Execution and Analysis of a 2-Sample F-Test - Part B - 5m 52s - 5.54 MB
- 4. Execution and Analysis of a 2-Sample F-Test - Part C - 5m 20s - 5.04 MB
- 5. Execution and Analysis of a 2-Sample F-Test - Part D - 4m 16s - 4.03 MB
Application Videos
- 6. Spreadsheet Calculation of a Simple F-Test - Part A - 3m 08s - 2.22 MB
- 7. Spreadsheet Calculation of a Simple F-Test - Part B - 4m 28s - 5.25 MB
- 8. Spreadsheet Calculation of a Simple F-Test - Part C - 2m 29s - 2.95 MB
- 9. Use of Confidence Intervals for Testing Variances - 3m 57s - 4.10 MB
Supporting Media
Statistical Definition - Describe how to translate a practical problem into a statistical problem
Instruction Videos
- 1. Nature and Purpose of the Chi-Square Statistic - 6m 39s - 6.77 MB
- 2. Calculation and Uses of a Chi-Square Statistic - 5m 51s - 5.94 MB
- 3. Association between Z-Values and Chi-Square - 6m 03s - 6.17 MB
- 4. Purpose and Applications of a Chi-Square Table - 6m 17s - 6.39 MB
- 5. Linkage between Hypothesis Testing and Chi-Square - 7m 03s - 7.14 MB
Supporting Media
Model Fitting - Explain what is meant by the term "Model Fitting" and discuss its practical role in Six Sigma work
Instruction Videos
- 1. Basic Chi-Square Goodness-of-Fit Test - Part A - 5m 21s - 5.43 MB
- 2. Basic Chi-Square Goodness-of-Fit Test - Part B - 6m 33s - 6.65 MB
Expansion Videos
- 3. Effect of Sample Size on Goodness-of-Fit - Part A - 3m 27s - 2.64 MB
- 4. Effect of Sample Size on Goodness-of-Fit - Part B - 3m 21s - 3.29 MB
- 5. Effect of Sample Size on Goodness-of-Fit - Part C - 2m 13s - 1.68 MB
- 6. Birthday Case Study for Evaluating Goodness-of-Fit - 2m 53s - 2.03 MB
Application Videos
- 7. Coin Toss Case Study for Evaluating Goodness-of-Fit - 7m 27s - 9.04 MB
- 8. Dice Roll Case Study for Evaluating Goodness-of-Fit - 6m 55s - 8.00 MB
- 9. Normal Curve Case Study for Goodness-of-Fit - Part A - 4m 22s - 5.65 MB
- 10. Normal Curve Case Study for Goodness-of-Fit - Part B - 4m 54s - 6.05 MB
- 11. Normal Curve Case Study for Goodness-of-Fit - Part C - 5m 49s - 3.75 MB
- 12. Survey Case Study for Evaluating Goodness-of-Fit - 5m 17s - 6.81 MB
Supporting Media
Testing Independence - Explain how a test of independence can be related to the idea of correlation
Instruction Videos
- 1. Nature and Purpose of Tests for Independence - 7m 43s - 7.87 MB
- 2. Idea of Statistical Dependence and Independence - 6m 52s - 6.97 MB
- 3. Construction and Use of a RxC Contingency Table - 6m 02s - 6.13 MB
- 4. Use of Chi-Square with a Contingency Table - Part A - 4m 59s - 5.06 MB
- 5. Use of Chi-Square with a Contingency Table - Part B - 4m 33s - 4.61 MB
- 6. Applied Extension of Independence Testing - Part A - 5m 38s - 5.71 MB
- 7. Applied Extension of Independence Testing - Part B - 2m 49s - 2.88 MB
Expansion Videos
Application Videos
- 9. Coin Toss Case Study for Testing Independence - 6m 05s - 5.93 MB
- 10. Survey Case Study for Testing Independence - Part A - 4m 57s - 5.15 MB
- 11. Survey Case Study for Testing Independence - Part B - 4m 54s - 5.64 MB
Supporting Media
Contingency Coefficients - Understand how a contingency coefficient relates to a cross-tabulation table
Instruction Videos
Application Videos
- 2. Calculation of Contingency Coefficients - Part A - 3m 22s - 4.16 MB
- 3. Calculation of Contingency Coefficients - Part B - 5m 23s - 7.59 MB
Supporting Media
Yates Correction - Describe the role of Yates correction in terms of the chi-square statistic
Instruction Videos
Supporting Media
Testing Proportions - Test the significance of two proportions using the Chi-square statistic
Instruction Videos
- 1. Nature and Purpose of Proportion Testing - Part A - 5m 41s - 5.75 MB
- 2. Nature and Purpose of Proportion Testing - Part B - 8m 54s - 9.08 MB
- 3. Nature and Purpose of Proportion Testing - Part C - 8m 33s - 8.69 MB
- 4. Connections between a Z-Test and Chi-Square Test - 4m 05s - 4.14 MB
Supporting Media
Survey MethodsResearch Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric MethodsNonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB
Application Videos
Supporting Media
Runs Test - Conduct a runs test to determine if a time series pattern is random
Instruction Videos
Supporting Media
Research Design - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
- 1. Nature and Basic Aims of Survey Research - 6m 41s - 6.80 MB
- 2. Steps for Conducting Effective Survey Research - 6m 13s - 6.31 MB
Supporting Media
Information Sources - Explain how the idea of research design fit with the idea of problem Solving
Instruction Videos
Supporting Media
Questionnaire Construction - Describe the role of survey demographics when analyzing closed-form survey data
Instruction Videos
- 1. Nature and Benefits of Survey Questionnaires - Part A - 3m 31s - 3.57 MB
- 2. Nature and Benefits of Survey Questionnaires - Part B - 5m 22s - 5.44 MB
- 3. Effective Planning of Survey-Based Investigations - 10m 31s - 10.70 MB
Supporting Media
Formulating Questions - Identify several things that should be avoided when developing survey questions
Instruction Videos
- 1. Construction of Survey Research Questions - Part A - 5m 44s - 5.81 MB
- 2. Construction of Survey Research Questions - Part B - 9m 38s - 9.82 MB
Supporting Media
Question Quality - Explain what is meant by the term "question quality" and how this idea relates to data analysis
Instruction Videos
Supporting Media
Sampling Plans - Describe several different types of sampling plans commonly used in survey research
Instruction Videos
- 1. Nature and Types of Survey Sampling Plans - 4m 07s - 4.18 MB
- 2. Impact of Sample Size on Survey Results - 3m 07s - 3.15 MB
Supporting Media
Data Analysis - Explain how categorical survey data can be analyzed to establish strength of association
Instruction Videos
- 1. Primary Segments of a Customer Satisfaction Survey - 5m 58s - 4.48 MB
- 2. Use of Frequency Analysis in Basic Survey Research - 4m 25s - 6.20 MB
- 3. Use of Cross-Tabulation in Survey Research - Part A - 6m 06s - 5.13 MB
- 4. Use of Cross-Tabulation in Survey Research - Part B - 5m 04s - 6.64 MB
- 5. Nature and Purpose of an N-Way Cross-Tabulation - 6m 32s - 6.55 MB
Application Videos
- 6. Using Statistical Hypotheses in Survey Research - Part A - 4m 06s - 2.10 MB
- 7. Using Statistical Hypotheses in Survey Research - Part B - 4m 18s - 2.51 MB
- 8. Application of Chi-Square in Survey Research - Part A - 4m 41s - 3.78 MB
- 9. Application of Chi-Square in Survey Research - Part B - 2m 05s - 1.72 MB
- 10. Application of Chi-Square in Survey Research - Part C - 3m 59s - 3.81 MB
- 11. Application of Chi-Square in Survey Research - Part D - 3m 57s - 2.29 MB
- 12. Simulated Survey Case Study for Cross-Tabulation - 6m 26s - 6.64 MB
- 13. Six Sigma Training Survey Case Study - Part A - 5m 44s - 8.95 MB
- 14. Six Sigma Training Survey Case Study - Part B - 6m 27s - 6.07 MB
- 15. Six Sigma Training Survey Case Study - Part C - 4m 39s - 8.13 MB
- 16. Six Sigma Training Survey Case Study - Part D - 7m 31s - 6.18 MB
- 17. Six Sigma Training Survey Case Study - Part E - 5m 42s - 6.99 MB
- 18. Six Sigma Training Survey Case Study - Part F - 2m 39s - 2.95 MB
Supporting Media
Nonparametric Concepts - Explain the difference between parametric and nonparametric methods
Instruction Videos
Supporting Media
Median Test - Execute a median test on two groups and then determine if the difference is statistically significant
Instruction Videos
- 1. Nature and Purpose of a Median Test - 7m 04s - 7.17 MB
- 2. Execution and Interpretation of a Median Test - Part A - 10m 02s - 10.23 MB
- 3. Execution and Interpretation of a Median Test - Part B - 7m 08s - 7.24 MB
- 4. Execution and Interpretation of a Median Test - Part C - 9m 51s - 10.02 MB
- 5. Execution and Interpretation of a Basic Sign Test - 10m 29s - 10.69 MB