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Business Principles provides the participant with a clear understanding of the term quality and how this idea interacts with the concept of value entitlement. Through dynamic lectures, the participant will gain a deep appreciation for the global use of performance metrics and how such measures of success can be effectively cascaded throughout an organization. In addition, the participant will discover the direct relationship between an organizations operating costs and the quality of its products and services. To this end, the participant will gain valuable insights into the three generations of Six Sigma, as well as the primary success factors related to its deployment and implementation.
This topic will be of particular interest to business executives and managers, especially the discussions that highlight how certain business principles support the successful practice of Six Sigma. Reinforcement of major concepts, techniques, and application is realized through exercises, scenarios, and case studies. By way of this training, the participant will gain tremendous insights into how any kind of enterprise can realize breakthrough performance and drive a culture of success. Total instructional time for this topic is 5 hours and 17 minutes.
- Quality Definition - Articulate the idea of quality in terms of value entitlement
- Value Proposition - Define the primary components of value and their key elements
- Metrics Reporting - Recognize the need for installing and reporting performance metrics
- BOPI Goals - Recognize the need for cascading performance metrics
- Underpinning Economics - Describe the relationship between quality and cost
- Third Generation - Differentiate between the first, second and third generations of Six Sigma
- Success Factors - Identify the primary success factors related to a Six Sigma deployment